- Amazon (Seattle, WA)
- …customer service experiences. You will leverage emerging technologies and deep customer insights to drive the business toward unprecedented, user-centric ... Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Service UX...solutions. Your ability to synthesize operational insights into clear design narratives and use … more
- Amazon (Seattle, WA)
- …place the customer at the center of your product strategy, and leverage data -driven analyses and insights to make decisions. Key job responsibilities In this ... products Preferred Qualifications - Experience in influencing senior leadership through data driven insights - Experience working across functional teams… more
- Amazon (Seattle, WA)
- …that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct customer interviews and market research ... content creation, take actions across applications, and extract key insights from both structured and unstructured data ....and trends in enterprise AI adoption * Analyze implementation data , customer feedback, and success metrics to… more
- Amazon (Seattle, WA)
- …to evaluate new premium service treatments and experiences, using data -driven insights to scale successful initiatives and optimize customer outcomes - ... Service Business is looking for a results-driven Sr. Program Manager to join the customer experience (CX)...WBRs, MBRs, and QBRs - Drive continuous improvement through data -driven insights and recommendations A day in… more
- Qualtrics (Seattle, WA)
- …across the globe who think that's work worth doing. **Principal Product Marketing Manager , Customer Experience** **Why We Have This Role** AI is revolutionizing ... that empower sales teams to effectively position and sell customer experience solutions. + Data -Driven Decision Maker:...management to influence the product roadmap based on market insights and customer feedback. + Create compelling… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Senior Product Manager , Technical to join our Customer Experience and Business Trends team. Our team's mission is to deeply ... understand and improve customer experiences globally. You will play a crucial role...of research methodologies, to drive studies and identify actionable insights . You will make recommendations to senior leaders, and… more
- Amazon (Seattle, WA)
- …bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing business, you must be highly analytical ... low cost provider in Cloud computing and leader in customer experience. This includes supporting business owners in building,...- Dive deep on ambiguous challenges and deliver actionable insights - Learn and be curious, deep diving complex… more
- Amazon (Seattle, WA)
- …customer engagement and query understanding data to define and address customer frustrations. You'll develop best practices for insights and KPIs to prove ... Search is huge. The Amazon Search team creates impacful, customer -focused search solutions and technologies. The Search Customer...a daily basis. Our team leverages sophisticated machine learning, data mining, and big data technologies to… more
- Amazon (Seattle, WA)
- Description As Principal Product Manager of Customer Success Platforms, Intelligence, & Analytics within the AWS Specialists & Partners (ASP) org, you will be ... an integrated tooling environment that drives operational efficiency and delivers actionable insights across the customer success organization, other AWS teams,… more
- Amazon (Seattle, WA)
- …delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth ... within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with...across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to… more