- CyrusOne (San Antonio, TX)
- …Performance Monitoring & Reporting: Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) ... The Technical Customer Operations Manager will play a...hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for research, ... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of the...customer survey file process, including survey file recipient data flow, appended metadata, export files and data… more
- Google (Austin, TX)
- …business needs which may be before or after the specified date._ **Role Description** As a Customer Service (CS) Team Manager you will lead and develop a ... developing and managing performance. + Experience in contact center or customer service . + Experience conducting data analysis, performance reviews, and… more
- BILT Inc. (Grapevine, TX)
- BILT Incorporated Job Title: Customer Success Manager - Commercial Pro Department: Account Management Classification: Exempt Duration: Direct hire Location: BILT ... metroplex between DFW airport and the Southlake Town Square. About the Job The BILT Customer Success Manager is responsible for all aspects of the customer … more
- Houston Methodist (Houston, TX)
- …to customers with a focus on meeting the customer where they are. The manager will coordinate all aspects of IT service operations for support teams to ... At Houston Methodist, the Manager Information Technology (IT) Service Operations...Technology with HM performance that demonstrates leadership responsibility + Customer service delivery and relationship management experience… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success...drive scalable impact. In this role, you will develop customer journey frameworks, technical enablement content, and data… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... growth while transforming vendor partnerships into strategic advantages for Amazon. As a Customer Success Manager , you'll directly influence the success of major… more
- Amazon (TX)
- …JWOS is seeking a Manager , Customer Success to build first class customer service and operational support programs for our customers. This role drives ... easy to use. Basic Qualifications - 10+ years in customer -facing service , retail operations, and operational support...and operational support - Strong quantitative skills to analyze data and use customer research, data… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 ... **Job Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job Level:** Band 10...of the business. Ensures that all financial metrics (Pricing, service billing, ROIC A/R etc.) are managed within contract… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Senior Manager of Customer Success is responsible...Experience leading cross-organizational teams (ie, Product Managers, Business Analysts, Data Architects, Data Scientists, Security, and … more