- Coinbase (Austin, TX)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- SpaceX (Bastrop, TX)
- …degree in business, engineering, or science discipline. + Experience working in a Customer Service and/or Success organization in a B2B and B2C environment. ... Sr. Manager , Customer Success (Starlink) Bastrop, TX...customers, reduce costs, and eliminate the need to contact customer support. + Leverage operational data and… more
- Capital One (Austin, TX)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- PennyMac (Carrollton, TX)
- … Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager ...experience in a Call Center Environment with proven strong customer service skills + Ability to work… more
- Renaissance (Austin, TX)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
- Concentrix (Austin, TX)
- …towards greater opportunities and brighter futures. **Description** The Dynamics 365 Customer Service & Omnichannel Consultant is responsible for delivering ... Home (https://jobs.concentrix.com/) "Job Details ** Service Delivery Manager - Bilingual** Information Technology...functional consulting across the Dynamics 365 Customer Service and Omnichannel workloads. This role… more
- iCIMS (Austin, TX)
- **Job Overview** As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business ... + Leverage Gainsight and analytics platforms to build a deep understanding of customer adoption, data insights, and process while understanding overall account… more
- NTT America, Inc. (Austin, TX)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as… more
- Signet Jewelers (Midland, TX)
- …. Monitor Jewelers' production performance daily Qualifications: . Proven ability to drive amazing customer service . Ability to drive performance with a team . ... to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & ...work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team… more
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