- Capital One (Mclean, VA)
- …be responsible for managing the Claims System of Record (CSOR) and Fraud Reporting Service (FRS), core data products associated with the resolution of credit ... Sr. Associate, Product Management - Customer Services & Strategy (US Card) Product Management...This person will own horizontal stakeholder management across our Data Science and Enterprise Platform teams to help our… more
- NANA Regional Corporation (Winchester, VA)
- …clear, transparent communication between all stakeholders. + Coordinate with the customer to align program goals, technical priorities, and deliverables. + Manage ... contractor stakeholders. + Produce executive-level briefings, program reviews, and data -driven reports for government and company leadership. Support governance… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... execute social media campaigns - Strong analytical skills and experience using data to measure campaign performance - Excellent written communication skills for… more
- Cardinal Health (Richmond, VA)
- …+ 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub ... or Patient Support Service experience preferred + High School diploma or equivalent...empathy, and trust. + Robust computer literacy skills including data entry and MS Office-based software programs + Strong… more
- Public Consulting Group (Richmond, VA)
- …from assignment and receipt of RFP, through delivery and receipt by customer + Prepares detailed proposal plans, outlines, schedules and compliance matrices for ... Project, Visio) and Adobe Suite for use in communication, presentation preparation, data analysis & tracking + Experience with Microsoft Dynamics preferred + Ability… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... vendor management, strategy consulting, or related fields - Strong proficiency in data and analysis tools including Microsoft Excel and SQL - Experience successfully… more
- Nestle (Arlington, VA)
- … customer . This self-starter will work directly with the CFSC Sr. Manager to execute customer strategy, identify supply chain efficiency improvements, and ... Transportation and other stakeholders. **PRIMARY RESPONSIBILITIES:** * Lead internal/external customer operational reviews with data -driven performance metrics… more
- General Dynamics Information Technology (Fairfax, VA)
- …Power BI and dashboards to collect, integrate, analyze, and present our organization's data + Deployment of an Information Technology Service Management (ITSM) ... USPS OIG._ + .NET Developer + Agile Coach + AI/ML Software Engineer + Business Analyst + Customer Experience Analyst + Data Analyst + Data Engineer + Data… more
- Rocket Software (Richmond, VA)
- …full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more
- NTT America, Inc. (Ashburn, VA)
- …- it's a place where you can grow, belong and thrive. **Your day at NTT DATA ** Provide customer service , troubleshooting, as well as incident escalation for ... **Make an impact with NTT DATA ** Join a company that is pushing the...to work in a fast paced environment. + Strong customer service and interpersonal communication skills with… more
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