- TD Bank (Vienna, VA)
- …are customer facing. As we build our business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to ... and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee...the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and… more
- CenterWell (Richmond, VA)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- Highmark Health (Richmond, VA)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers on… more
- Steampunk (Mclean, VA)
- …and data to communicate insights and make recommendations that will shape mission/program strategy , service and workflow + Communicate stakeholder and user needs ... Trust Security Clearance + 3+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into… more
- Teleperformance USA (VA)
- …the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) months experience as a ... as dictated by UHS only.** + **Support training initiatives and strategy .** + **Coach Agents/Representatives to improve knowledge, engage consumers, compliantly… more
- EAB (Richmond, VA)
- …as Forage and Commercial leadership, on a regular and ongoing basis. + Drive product and service strategy by acting as a voice of the market and thought partner ... Success team including skills coaching, staff career management/pathing, pipeline management, service strategy and utilization management, and motivating toward… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Proposal Solutions Architect** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... Part Time Proposal Solutions Architect to support multiple federal civilian customer accounts. The Proposal Solutions Architect will lead and contribute to… more
- Amazon (Arlington, VA)
- …upskilling their workforce. You will own defining Skill Builder product vision and strategy through deep understanding of customer needs and creative solutions ... achieve in the cloud. Basic Qualifications - 10+ years experience owning/driving product strategy and roadmap for customer -facing backend services - 5+ years… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Opportunity Pursuit Leader** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax **Position ... CGI Federal is seeking highly motivated Director level capture manager /opportunity pursuit lead responsible for leading and overseeing business pursuits… more
- BAE Systems (Reston, VA)
- …depth, multiple customer stakeholders, and aid in the planning and execution of customer contact plans related to the capture strategy . + Lead efforts to ... customer bid price sensitivity, applying an overarching pricing strategy , including assessing risk and opportunity, reflected in an integrated technical,… more