- Steampunk (Mclean, VA)
- …and data to communicate insights and make recommendations that will shape mission/program strategy , service and workflow + Communicate stakeholder and user needs ... Trust Security Clearance + 3+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into… more
- CVS Health (Richmond, VA)
- …of contact for the client to provide product training, resolve escalated customer service issues, streamline business operations and provide technical support ... technical support. Delivers product training to clients and resolves escalated customer service issues. **Client Relationship Management** Function as single… more
- Teleperformance USA (VA)
- …the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) months experience as a ... as dictated by UHS only.** + **Support training initiatives and strategy .** + **Coach Agents/Representatives to improve knowledge, engage consumers, compliantly… more
- EAB (Richmond, VA)
- …as Forage and Commercial leadership, on a regular and ongoing basis. + Drive product and service strategy by acting as a voice of the market and thought partner ... Success team including skills coaching, staff career management/pathing, pipeline management, service strategy and utilization management, and motivating toward… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Proposal Solutions Architect** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... Part Time Proposal Solutions Architect to support multiple federal civilian customer accounts. The Proposal Solutions Architect will lead and contribute to… more
- Amazon (Arlington, VA)
- …upskilling their workforce. You will own defining Skill Builder product vision and strategy through deep understanding of customer needs and creative solutions ... achieve in the cloud. Basic Qualifications - 10+ years experience owning/driving product strategy and roadmap for customer -facing backend services - 5+ years… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Opportunity Pursuit Leader** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax **Position ... CGI Federal is seeking highly motivated Director level capture manager /opportunity pursuit lead responsible for leading and overseeing business pursuits… more
- BAE Systems (Reston, VA)
- …depth, multiple customer stakeholders, and aid in the planning and execution of customer contact plans related to the capture strategy . + Lead efforts to ... customer bid price sensitivity, applying an overarching pricing strategy , including assessing risk and opportunity, reflected in an integrated technical,… more
- Walgreens (Richmond, VA)
- …pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset protection ... efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory...positive customer experience. + Models and shares customer service best practices with all team… more
- Walgreens (Winchester, VA)
- …pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset protection ... efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory...positive customer experience. + Models and shares customer service best practices with all team… more