- Amazon (Seattle, WA)
- …we're looking for you! Amazon's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and highly motivated ... not return to Amazon. Andon Cord empowers our front-line customer service agents to pull a product...relationships and influencing individuals and teams. You place the customer at the center of your product strategy… more
- Amazon (Seattle, WA)
- …Engagement: Collaborate with cross-functional teams, such as marketing, product development, customer service , and operations, to communicate customer ... are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer ...Strategy Development: Develop and implement a comprehensive VoC strategy aligned with the organization's overall customer … more
- Amazon (Seattle, WA)
- Description Amazon Customer Service Business is looking for a results-driven Sr. Program Manager to join the customer experience (CX) team, with a focus ... Sales, Preserve, Product, and Operations, you'll focus on CS strategy to raise the CX bar for the largest...strong understanding of both global and North American premium service landscapes, customer service level… more
- Amazon (Seattle, WA)
- …cross-team activities and influence different stakeholders from both internal Customer Service and external teams to drive business strategy . - Define and ... an innovative service that leverages Amazon Global Customer Service 's (CS) capability and technology platforms...work with these teams to define the program objective, strategy , and roadmap; draft the strategic program proposal and… more
- Amazon (Seattle, WA)
- …a leader to join our Global Outsourcing (GO) team within Amazon's Customer Service (CS) organization. As a Vendor Operations Manager for Kuiper, you will own ... A typical day for the Kuiper CS Vendor Operations Manager involves monitoring CS operations across multiple time zones....contract negotiation - 7+ years of relevant experience in customer service operations required ( service … more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The open source technical program manager works closely with open source project communities,...product management. As a member of the Open Source Strategy & Marketing (OSSM) team you will be responsible… more
- Amazon (Seattle, WA)
- …organization defines the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such as Audible. We own ... idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want...organizational goals. - Accountable for developing and implementing overall strategy and driving teams inside and outside of the… more
- Amazon (Seattle, WA)
- …Amazon's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech ... (CET) Team. The mission of the CET team within Customer Service is to create Earth's best...topics to stakeholders and customers - Experience owning/driving roadmap strategy and definition - Experience with end to end… more
- Amazon (Seattle, WA)
- …the place for you. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Finance Manager to join ... and more. This position reports to the Sr. Finance Manager of the organization. The pace and growth of...common approaches and timelines . Key team member of Customer Service Finance team that contributes to… more
- Amazon (Seattle, WA)
- …organization defines the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such as Audible. We own ... idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want...customers. Our team is seeking a Principal Technical Program Manager (TPM) to manage large, cross-functional programs that support… more