- Amazon (Seattle, WA)
- …of their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide ... groups (Sales, Support, Solutions Architecture and Professional Services), product/ engineering teams, and customer teams, planning and supporting major… more
- Nordstrom (Seattle, WA)
- …considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is a dynamic role that requires a combination of ... driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery, ensuring… more
- Amazon (Seattle, WA)
- …and fun. The Product Launch team is the primary link between AR Engineering & Product Development and Amazon Operations during the rollout of new automation ... solutions into live Amazon Fulfillment and Transportation Centers. As...will become an expert in the new technologies, leading engineering issue triages and performance deep dives. You will… more
- Vigor, LLC (Seattle, WA)
- …and adherence to repair schedules. + Communicates to others, such as the customer and assigned Project Manager , project status; participates with customers and ... POSITION SUMMARY: Responsible for specific project segments and activities related to engineering or marine engineering systems that associated with the… more
- Amazon (Seattle, WA)
- … (TPM) to help build and shape the Concessions and Abuse prevention technology solutions for Amazon Customer Service. This role requires close collaboration with ... Description The Customer Service Concessions and CAP Tech team is...managers to help support strategic deliverables while working with engineering to support important technical efforts. The role requires… more
- Amazon (Seattle, WA)
- …(AI) and machine learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions . The CET team leads ... changing company policies and invoke correct APIs to automate solutions to customer problems. Additionally, we enhance...decisions are guided by data, and we collaborate with engineering , science, and product teams to foster an innovative… more
- Amazon (Seattle, WA)
- …data science, and operations teams to define, develop, and launch scalable KM solutions that improve efficiency and customer satisfaction. A successful candidate ... Customer Service is to create Earth's best customer service solutions by empowering our customers...our leadership team and will influence our science and engineering initiatives. Key job responsibilities - Deliver a 3YP… more
- Amazon (Seattle, WA)
- …web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully ... more than 200 featured products and services. AWS Support Engineering teams span across the globe and implement innovative...span across the globe and implement innovative cloud computing solutions and solve technical problems. As a Cloud Support… more
- Amazon (Seattle, WA)
- …problem resolution procedures and identify need for new tools to support existing solutions . - Work with Engineering (SW/HW), Global Support (HSE/ARTS) and ... possess a blend of strong safety knowledge, trouble-shooting capabilities, customer -facing skills, complex problem solving, systems knowledge, strong program skills… more
- Amazon (Seattle, WA)
- …of customers consume and interact with video around the world. Prime Video's Customer Relationship Marketing Technology (CRMT) org mission is to help PV become the ... entertainment destination for global customers by delivering customer lifecycle management programs that operate across all offer types and customer touch points… more