- Insight Global (Melville, NY)
- …Incident Management, Change Management, and Access Management. ○ Develop and execute strategy and planning initiatives aligned with business goals. ○ Monitor and ... report on KPIs and performance metrics to ensure continuous improvement. * Customer Experience: ○ Prioritize customer delivery and satisfaction in all service… more
- Confluent (Albany, NY)
- …a key member of the Go-To-Market Intelligence team to support the Sales and Customer Success Group (CSG) organizations. In this role, you will play a critical role ... You will collaborate closely with our Sales and CSG Strategy & Operations teams to maximize the impact brought...as develop experience supporting sales, pre-sales and/or a post-sales customer business. This position reports to the Director in… more
- MUFG (New York, NY)
- …for self-service onboarding and maintenance of customers + Works with front-line and customer advocacy staff to ensure that feedback about the product experience is ... Product Managers on competitive analyses, reporting on product performance metrics, strategy planning and presentations. + Assists with routine vendor management and… more
- Highmark Health (Albany, NY)
- …position, and develop a holistic product vision and the corresponding product strategy to drive maximum value. + Actively anticipate future needs and utilize ... within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role… more
- Celestica (New York, NY)
- …challenges and can succinctly explain how our product helps solve customer challenges. Through close collaborations with product owners, marketing content writers, ... into a compelling storytelling. + Craft differentiated messaging and content strategy (eg TLA, intro decks, presentations, whitepapers, infographics, webinars, etc.)… more
- Wolters Kluwer (Albany, NY)
- …and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement improvements. + Conduct in-depth analysis of client ... to drive sales strategies. + Provide valuable insights in sales meetings and strategy sessions. + Address and resolve complex client issues independently. + Lead or… more
- Amazon (New York, NY)
- …they shop. Videos and livestreams make shopping easier and more fun, whether a customer is researching a product or tuning in to chat with their favorite content ... operational efficiency and campaign effectiveness * Drive day-to-day paid media strategy and oversee agency execution across digital channels, including providing… more
- HD Supply (Albany, NY)
- …+ Develops and maintains business relationships. Strategically plans customer visits to cultivate relationships, perform presentations, offer innovative ... acquires account opportunities. Effectively communicates competitive strengths and develops strategy to acquire competitive business. + Develops and executes… more
- Amazon (New York, NY)
- …a dynamic team building and applying AI agents to simplify and accelerate customer adoption of Neuron, the software stack supporting AWS's Machine Learning silicon: ... You will be a key member of the team driving our vision and strategy in this space critical to AWS's Generative AI business. Key job responsibilities This… more
- Coinbase (Albany, NY)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... and execution of large-scale infrastructure initiatives (scaling, security, automation) across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering, security,… more
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