- System (New York, NY)
- …to advance our mission. System is hiring a seasoned Product Manager to support customer success and coordination of deliverables across our product ... will report to our Head of Product. As Product Manager , you will: Collaborate with engineering, design, and sales...to our users Work with Head of Product to support key areas of our platform, from research to… more
- IPC Systems (New York, NY)
- …and making a significant impact on our clients' success . www.IPC.com TITLE: Customer Success Manager DEPARTMENT: Sales REPORTING TO: Regional Head of ... Customer Success Manager LOCATION: New York, NY ROLE...upsell and cross-sell opportunities. This role involves providing world-class customer support , creating success plans,… more
- Pendo (New York, NY)
- Team Description As part of the Pendo Success team, the Customer Success Manager will partner with customers to ensure they're receiving the support ... develop positive customer experiences, fostering relationships that support customer satisfaction and loyalty. At Pendo,... customer satisfaction and loyalty. At Pendo, Customer Success Managers are considered trusted advisors… more
- Affinity.co (New York, NY)
- …the right candidate for this or other roles. Required 5+ years of experience as a Customer Success Manager , Account Manager , or similar role. Proven ... This position will report directly to the VP of Customer Success . You will be joining a...talented professionals and leaders who are here to help support you and your success ! We hope… more
- CRM Force (New York, NY)
- About the job Customer Success Manager (Cybersecurity) CUSTOMER SUCCESS MANAGER - CYBERSECURITY Location: Remote (must currently reside in the ... PTO, 401K Matching, equity potential. ABOUT THE ROLE: The Customer Success Manager will be...and technical support to customers Own and manager the customer contract renewal process and… more
- Smartly (New York, NY)
- …business needs and helping them succeed in driving their clients' goals? As an Agency Customer Success Manager at Smartly, you'll take ownership of a book ... growing and nurturing your own book of business, and support agency team members to drive results for their...their clients with the Smartly platform. As an Agency Customer Success Manager at Smartly… more
- Braze (New York, NY)
- …If Braze sounds like a place where you can thrive, we can't wait to meet you. As a Customer Success Manager in our Strategic team you will be part of a team ... they need simply and seamlessly Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing… more
- Synthesia (New York, NY)
- …Stripe, Datadog, Miro, Webflow, and Facebook. The role Reporting into the Head of Customer Success , the ideal candidate will be customer -centric and ... process Collaborate with internal teams to ensure seamless onboarding, support , and resolution of customer issues About...and resolution of customer issues About you Customer -facing experience in Customer Success … more
- Tabs (New York, NY)
- …Ventures and General Catalyst. About the Role We are looking to bring on an experienced Customer Success Manager to help lead our customer success ... build out of the function. What you'll do: Deploy customer success strategies to ensure an outstanding...customers. Track and analyze customer engagement and success metrics, using data to drive better support… more
- Tennr (New York, NY)
- …Foundation Capital, The New Normal Fund, and other top investors. About the Role As a Customer Success Manager at Tennr, your mission is simple: make our ... and feedback into roadmap-shaping insights. You'll run hands-on trainings, execute client success plans, and ensure that every customer sees clear, ongoing… more
