- Forrester (VA)
- …organization, you are responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer ... engagement levels and to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon...comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution,… more
- Confluent (Richmond, VA)
- …together. One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
- Amazon (Arlington, VA)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more
- ServiceNow, Inc. (Vienna, VA)
- …world work better for everyone. **What you get to do in this role:** The role of the Customer Success Manager is to act as an advocate for our customers. You ... in the Success Platform + Promote ServiceNow customer success stories and processes + Ensure...function or industry. + 5+ years of experience providing customer professional services or related business support … more
- SHRM (Alexandria, VA)
- …lives of more than 362 million workers and their families globally. **Summary** The Customer Success Manager for Enterprise Solutions will be responsible for ... providing excellent customer service experience and helping customers achieve their desired...visas. **Job Details** **Job Family** **00 - Sales & Sales Support ** **Job Function** **00 - Primary** **Pay Type**… more
- Amazon (Arlington, VA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... management, and communication skills to align a broad range of support initiatives for the customer . You will own and drive execution excellence for your portion… more
- Qualtrics (Reston, VA)
- … success of our customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager , you should both be a ... globe who think that's work worth doing. **Analyst, Technical Success Manager - Goods & Services** **Why...+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as… more
- FranklinCovey (VA)
- …in client-facing roles that included responsibilities involving account management, customer success , implmentation, consulting, r equivalent. **Preferred Skills ... institutions. To learn more, visit franklincovey.com . **Title:** Education Success Partner - Account Manager **Payroll Title:**...Through our flagship solution, _Leader in Me_ , we support thousands of K-12 schools around the world in… more
- Datavant (Richmond, VA)
- …educational and life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible ... team coordinates efforts between internal resources and customers in support of custom risk adjustment projects and reports on...and project management skills. They are key to successful customer retention and project success . **You will:**… more