- Elevance Health (Walnut Creek, CA)
- **Reporting & Data Analytics Director** **Location:** This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while ... providing flexibility to support productivity and work-life balance. This approach combines structured...granted as required by law_ The **Reporting & Data Analytics Director** is an individual contributor role responsible for… more
- CoStar Realty Information, Inc. (Los Angeles, CA)
- Regional Vice President, Sales - CoStar Data & Analytics - West Coast (Los Angeles) Job Description **Who is CoStar Group?** **CoStar Group (NASDAQ: CSGP) ** is a ... leading global provider of commercial and residential real estate information, analytics , and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100,… more
- Amazon (Santa Clara, CA)
- …experiences for health customers and health providers? The Health Science & Analytics group in Amazon's Health Store & Technology organization is looking for ... a Senior Manager of Applied Science to lead a group of...respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local… more
- The Walt Disney Company (Santa Monica, CA)
- …to inspire and develop team members** + **5+ years' experience in social media customer support or a related field** + **Experience in social quality management ... Team is seeking a passionate and experienced Social Care Manager to oversee operations across social media support...using social tooling (ex: Sprout, Sprinklr, Social Studio) and analytics systems to measure and improve the customer… more
- Palo Alto Networks (Santa Clara, CA)
- …systems (eg, Salesforce, ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support . **The Team** Our Customer Support team is critical ... and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs. + Oversee trend...problems with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving...and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend… more
- RELX INC (Sacramento, CA)
- Customer Success Manager Are you an...we combine quality information and vast data sets with analytics to support visionary science and research, ... experienced Customer Success Manager ? Do you excel in retention, renewal growth and...opportunities? About our Team Elsevier is a global information analytics company that helps institutions and professionals progress science,… more
- LiveRamp (San Francisco, CA)
- …OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed,...analytics and data collaboration at scale; 3) integrating customer feedback to expand our capabilities and build better… more
- ServiceNow, Inc. (San Diego, CA)
- …pursue our purpose to make the world work better for everyone. As the Senior Manager , Digital Customer Lifecycle & Adoption, you will lead the strategy and ... customer outcomes. + Strong analytical skills and experience with PLG Models, customer data, segmentation, and journey mapping and analytics tools (eg,… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions… more