- DataVisor (Mountain View, CA)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing innovation. This...+ 5+ years of experience in fraud strategy, risk analytics , customer success, or fraud operations within… more
- R1 RCM (CA)
- … analytics , AI, intelligent automation, and workflow orchestration. As our Senior Customer Partner Manager specializing in Project Management within RCM at ... operational excellence. Your focus will be on delivering measurable outcomes that support both client objectives and R1's business goals, while ensuring a high… more
- Southern California Edison (Pomona, CA)
- Join the Clean Energy Revolution Become an Operational Governance Support Manager at Southern California Edison (SCE) and build a better tomorrow. In this job, ... T&D's people, process, compliance, and access management repository. As an Operational Governance Support Manager , your work will help power our planet, reduce… more
- Intuit (San Diego, CA)
- **Overview** Join our Customer Success organization as a Group Manager of Product Support GBSG, leading a portfolio of external partners and internal experts ... and delivery, develop strong cross-functional relationships, and implement programs that support our high-value customer segments. **Responsibilities** + Define… more
- Google (Sunnyvale, CA)
- …of transformative Support systems initiatives across the entire customer support journey. As a Senior Systems Program Manager , you will be accountable ... Senior Systems Program Manager , Cloud Support _corporate_fare_ Google _place_...management, business operations, or strategy and operations within global customer support or contact center environment. +… more
- Pet Food Express (Concord, CA)
- …customer engagement, retention, and sales growth. Partnering closely with the Sr. Manager , Ecommerce and Customer Growth, as well as cross-functional teams, ... agencies and internal stakeholders. + Partner with the Sr. Manager , Ecommerce and Customer Growth and the...Support the integration of loyalty data within PFE's Customer Data Platform (CDP) to improve targeting and personalization.… more
- Palo Alto Networks (Santa Clara, CA)
- …the Senior Product Leader defining and executing the vision for our AI-first Customer Support platform. You strategically own the roadmap for key technologies ... & Competitive Strategy** : Utilize Voice of the Customer (VoC) and advanced analytics , alongside competitive... self-service channels. + Domain Expertise: Deep expertise in Customer Support , Success, and the operational models… more
- US Tech Solutions (San Francisco, CA)
- …This role supports the Android product line by managing launches, improving customer -facing content, analyzing support operations data, and identifying areas for ... the Android user experience by: + Managing product launches effectively. + Enhancing customer -facing content and support resources. + Analyzing user data and… more
- Gilead Sciences, Inc. (Foster City, CA)
- …strategies to enhance operational efficiency and achieve strategic goals. They support Gilead business strategies and operations by leading the evaluation, analysis, ... and technological trends, particularly in cloud computing, Agile methodologies, data analytics , AI/ML, etc. This role demands exceptional analytical and critical… more
- Walmart (Sunnyvale, CA)
- …every aspect of what we are building. The Marketplace team is looking for a ** Manager of Advanced Analytics and Business Insights** who can use complex data to ... sellers who offer only top-quality, authentic products and best-in-class customer service. Marketplace is an integral part of Walmart's...holistic view of performance as well as a detailed analytics roadmap by leveraging analytics tools (ie,… more
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