- Intuit (San Diego, CA)
- …friction points within the implementation journey, leveraging insights derived from customer feedback, support tickets, and internal process analyses. + ... Support teams to ensure seamless handoffs and integrated customer experiences. + Act as a key liaison between...customer feedback for product improvements. + Partner with analytics teams to define and track key performance indicators… more
- Walmart (Sunnyvale, CA)
- …every aspect of what we are building. The Marketplace team is looking for a ** Manager of Advanced Analytics and Business Insights** who can use complex data to ... sellers who offer only top-quality, authentic products and best-in-class customer service. Marketplace is an integral part of Walmart's...holistic view of performance as well as a detailed analytics roadmap by leveraging analytics tools (ie,… more
- Newegg Inc. (Diamond Bar, CA)
- Job Description + Oversee daily operations of customer service contact centers, ensuring high standards of service delivery and operational efficiency. + Lead ... systems (eg, CRM, WFM, contact center platforms) to build reports that support leadership decision-making. + Own the development of automated reporting processes and… more
- Cengage Group (Los Angeles, CA)
- …certification pass rates, hands-on lab engagement, Monthly Recurring Revenue (MRR), customer churn, and learner progression analytics . Conduct learner cohort ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As **Principal** **Product Manager ** , you will play a vital role in crafting… more
- US Tech Solutions (San Francisco, CA)
- …This role supports the Android product line by managing launches, improving customer -facing content, analyzing support operations data, and identifying areas for ... the Android user experience by: + Managing product launches effectively. + Enhancing customer -facing content and support resources. + Analyzing user data and… more
- Sony Pictures Entertainment (Culver City, CA)
- …for actionable insights and strategies in support of assigned titles/genres. The Manager , Insight, Strategy & Analytics will be based in Culver City and ... Corporation. As part of the SPT Insights, Strategy, and Analytics team, this Manager will work in...that are experts on the entertainment marketplace, commissioning trends, customer needs, and audience tastes. This Manager … more
- Amgen (Thousand Oaks, CA)
- …us and transform the lives of patients while transforming your career. **Senior Manager , Field Effectiveness** **What you will do** The US Field Excellence team ... provides guidance and support to the sales organization by optimizing the field...the world! In this vital role as the Senior Manager , Field Effectiveness, you will play a crucial part… more
- Google (Sunnyvale, CA)
- Chrome Program Support Manager , Chrome Consumer Support _corporate_fare_ Google _place_ Boulder, CO, USA; New York, NY, USA; +3 more; +2 more **Mid** ... 5 years of experience managing projects and working with analytics , software coding, or customer -side web technologies....feedback, and shaping product strategy. As a Chrome Program Support Manager (PSM), you'll be the go-to… more
- Capital One (San Jose, CA)
- Manager , Data Science - GenAI Digital Assistant Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually ... and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help...to enhance our customers digital experience and real time support through digital assistance. You will be the driving… more
- Intuit (San Diego, CA)
- …revenue per customer (ARPC). We are seeking a Senior Marketing Manager , AI and Personalization to join our Lifecycle Transformation and Growth (LTG) team. ... In this role, you will partner closely with product, engineering, analytics , and data science teams to identify, prioritize, and deliver personalization and… more
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