- Amazon (New York, NY)
- … Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role is critical to the ... work closely with the CRM team to develop the analytics roadmap and direction for customer related...to answer them * Manage regular reporting to monitor customer behavior and support ad-hoc data requests.… more
- LiveRamp (New York, NY)
- …OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed,...analytics and data collaboration at scale; 3) integrating customer feedback to expand our capabilities and build better… more
- Persado (New York, NY)
- …To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through adoption of ... status calls and other ad hoc working sessions (planning, support , results review) + Play a leading role in...Identify opportunities for process or product improvements to improve customer experience and outcomes + Platform analytics … more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions… more
- SAP (New York, NY)
- …designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through ... includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer -facing function within our dynamic… more
- Experian (New York, NY)
- …most recent being Audigent, the leader in sell-side data and curation The Customer Success Manager , Financial Services Vertical will meaningfully contribute to ... Responsibilities include client management, education, contract negotiation, and daily support + Key metrics for success are customer...experience required; Minimum 3 years' experience as a Partner Manager , Customer Success Manager , or… more
- TreeHouse Foods, Inc. (NY)
- …**Location:** FL Works from Home **Job Type:** Field Sales **Job Posting Title:** Manager , Customer and Category Management **About Us** **:** TreeHouse Foods ... the Role:_** We are seeking a dynamic and results-driven Manager , Customer and Category Management (formally titled...customer outcomes + Ability to transform insights and analytics into customized strategic account plans for deliver growth… more
- American Express (New York, NY)
- …products and services that drives demand and inspires engaged card members across the customer lifecycle. This Senior Manager of Customer Growth Value ... As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,… more
- Celestica (New York, NY)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation… more
- Sallie Mae (New York, NY)
- …in fintech, SaaS, or customer -facing digital platforms. + Expertise in customer segmentation, cohort analysis, and behavioral analytics to personalize user ... You'll get opportunities to further your education and career, support for you and your family (including your pets!),...You'll Contribute** We are seeking a Technical Data Product Manager to lead the strategy, development, and execution of… more
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