- General Motors (Mountain View, CA)
- …future of transportation on a global scale. **The Role** As a Senior Product Manager responsible for OTA CX Analytics you will lead several transformative ... + Translate customer feedback and behavioral data into actionable insights for product, engineering, and operations teams. + Establish...you will receive updates about GM, open roles, career insights and more. Please note that filling out the… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... design. + Experiencing establishing and elevating digital measurement and insights , reporting across all levels of the organization +...and brand research and ability to turn data into insights to drive engagement, conversion and loyalty. + A… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
- Coinbase (Sacramento, CA)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- Intuit (San Francisco, CA)
- **Overview** Come join an innovative CX leadership team driving breakthrough growth and awesome customer experiences for TurboTax and Credit Karma! Intuit is seeking ... an experienced CX leader to lead a Credit Karma Customer Success...priorities, and developing the organization. **Responsibilities** + Strong people manager with a proven track record of leading winning… more
- Coinbase (Sacramento, CA)
- …deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company's bottom line. Customer Support/Experience is ... friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce… more
- Cisco (San Jose, CA)
- …week in our Milpitas, CA office. **Meet the Team** Cisco's Customer Experience ( CX ) team is one of the company's fastest-growing groups, dedicated to creating ... customers and partners wherever they interact with Cisco. The CX Platform is designed to meet the diverse needs...8+ years of experience within a program or product manager role or Master's degree years with 6+ years… more
- Coinbase (Sacramento, CA)
- …Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is ... tooling and you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy, and drive execution… more
- Coinbase (Sacramento, CA)
- …Product and CX to use metrics, customer feedback, and voice-of-customer insights to improve quality and performance. * Provide technical leadership across AWS, ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE)...ecosystems, ensuring scalability, performance, and reliability. * Partner with CX to conduct buy vs. build analysis and RFP's… more
- Intuit (San Diego, CA)
- …the inefficiencies of managing multiple applications by delivering AI-powered insights , boosting productivity through smart automation, and ensuring compliant, ... from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead...next evolution of differentiated experience in partnership with our CX leaders to enable growth and prioritize high-ARR and… more