- Amazon (Culver City, CA)
- …of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in defining, inventing ... responsibilities - Set a global product vision for Ad CX - Launch high impact products and services that...Launch high impact products and services that enhance Ad CX and drive business success with advertisers - Manage… more
- Robert Half The Creative Group (El Segundo, CA)
- …deep understanding of subscription customer behavior, and the ability to translate insights into actions that increase satisfaction, loyalty, and lifetime value. You ... identify and resolve service friction points. Cross-Functional Collaboration + Align CX efforts with marketing campaigns, product launches, and promotional activity.… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... design. + Experiencing establishing and elevating digital measurement and insights , reporting across all levels of the organization +...and brand research and ability to turn data into insights to drive engagement, conversion and loyalty. + A… more
- Coinbase (Sacramento, CA)
- …and alignment. Attendance is expected and fully supported. The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience organization, ... employee relations issues. * Analyze trends & use data to develop people's insights and influence change. * Build excellent working relationships across the business… more
- Coinbase (Sacramento, CA)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- Intuit (San Diego, CA)
- **Overview** Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax, ... skills with clear examples of using data actively for customer insights , measurement, ROI analysis and recommendations* Customer champion with a design… more
- Verint Systems, Inc. (Sacramento, CA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... technology platform, the team combines their solution expertise with insights from Presales Consultants to rapidly build tailored prototypes...the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely… more
- NetApp (San Jose, CA)
- **Job Summary:** We are seeking a results-driven Services Marketing Manager to lead the go-to-market strategy and execution for our support, professional services, ... to influence offer design, packaging, and monetization strategies through customer insights and market analysis + Develop clear, differentiated value propositions… more
- Amazon (Hawthorne, CA)
- …requirements, and acceptance criteria to product teams; and reviewing and validating CX /UX before review closure. * Negotiate the remediation approach and acceptance ... long term strategies. * Collaborate with engineering, design, consumer insights , data science, and legal to build highly impactful...to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs… more
- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, ... ensure adherence to quality standards through performance reviews and coaching. * Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to… more