- Cisco (San Jose, CA)
- …and pricing/packaging proposals with Finance, Legal, and GTM teams; enable field, CX , and partners for launch. + Participate in alpha/beta/GA programs; assist in ... observability/security fundamentals. + Strong collaboration skills across engineering, design, CX , sales, partners, and executive forums. **Preferred Qualifications** +… more
- Cisco (Milpitas, CA)
- …as well as external technology partners. **Your Impact** As an Engineering Product Manager specializing in Generative AI and Large Language Models (LLMs), you will ... with leadership and partners. Working alongside other PMs, you will leverage insights from alpha, beta, and GA programs to drive objective, data-driven decisions.… more
- PennyMac (Pasadena, CA)
- …journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, ... customers while maximizing employee production and quality. As the Manager , you will provide oversight and coaching of...technology initiatives + Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score… more
- Oracle (Sacramento, CA)
- …to grow the Marketplace, we are looking for a strategic, execution-focused program manager to help drive the operational and program management foundation of this ... and Marketplace partners. As the Fusion COE Operations + Program Manager , you will design processes, manage cross-functional communication, and drive operational… more
- Logitech (San Jose, CA)
- …while having the flexibility to do it in their own way. AMAZON GLOBAL CATEGORY MANAGER GAMING The Role You are the Amazon dedicated Global Senior Category Manager ... Asia Pacific). + In-depth experience in understanding consumer preferences, attitudes, insights and other factors that influence strong marketing plans and… more
- Sharecare (Sacramento, CA)
- …tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client facing team member who drives client satisfaction and ... ROI / CPA, audience goals, marketing strategy and demographics, the Account Manager helps clients and Sales partners develop, execute, optimize and up-sell digital… more
- Insight Global (Pasadena, CA)
- Job Description The Customer Experience Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the ... Mortgage Fulfillment Division Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT)… more
- Coinbase (Sacramento, CA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... performance and the quality. * Coordinate with senior management and provide insights for process improvement. * Communicate effectively with your team to drive… more
- Cisco (San Jose, CA)
- …automation at scale + Strong partner leadership across engineering, design, CX , sales, partners, and executive forums **Preferred Qualifications** + Experience with ... digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and… more
- Coinbase (Sacramento, CA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy, planning, and execution for the Global ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more