- Wolters Kluwer (Kennesaw, GA)
- …team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager , CX /UX Research * DXG | UX/ CX COE and serve as a thought ... **Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid...for our Expert AI conversational assistant by transforming user insights into impactful, actionable recommendations. This is an outstanding… more
- Wolters Kluwer (Kennesaw, GA)
- …America** . In the ** CX /UX Research Consultant** role, you will report to the ** Manager , CX /UX Research * DXG | UX/ CX COE** and contribute actively to ... ** CX /UX Research Consultant (Tax/Accounting) - Hybrid USA R0052491...research planning and execution, helping to turn user insights into actionable product improvements in our Firm Management… more
- The Hertz Corporation (Atlanta, GA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
- The Hertz Corporation (Atlanta, GA)
- …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... Policy teams to implement long-term fixes. + Champion "voice of the customer" insights from recovery cases to inform product, process, and training enhancements. +… more
- Global Industrial (Buford, GA)
- Assistant Manager , CEX Operations Date: Dec 28, 2025 Location: Buford, GA, US, 30518 Global Industrial For over 70 years Global Industrial has been an industry ... adherence) and partner with functional leads to address gaps. * Present insights and performance trends to mid- and senior-level stakeholders. 2. Cross-Functional… more
- Coinbase (Atlanta, GA)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- Coinbase (Atlanta, GA)
- …deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company's bottom line. Customer Support/Experience is ... friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce… more
- Coinbase (Atlanta, GA)
- …Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is ... tooling and you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy, and drive execution… more
- Coinbase (Atlanta, GA)
- …Product and CX to use metrics, customer feedback, and voice-of-customer insights to improve quality and performance. * Provide technical leadership across AWS, ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE)...ecosystems, ensuring scalability, performance, and reliability. * Partner with CX to conduct buy vs. build analysis and RFP's… more
- Mass Markets (Garden City, GA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO...calibration sessions. + Analyze quality trends and provide actionable insights to operations and training teams. + Ensure compliance… more