• Senior UX Researcher

    American Express (NY)
    …EDR, the Customer Experience Insights team **(CXI)** is looking for a **Senior Manager of Customer Experience ( CX ) Insights ** . Reporting to the Director ... of CX Insights , you'll be responsible for helping teams uncover and...external satisfaction studies. + Act as JD Power vendor manager , internal point of contact, and survey expert for… more
    American Express (10/01/25)
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  • Senior Manager , CX Consumer…

    Coinbase (Albany, NY)
    …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support....CX leaders by identifying risks, opportunities, and strategic insights . *What we look for in you* * 7+… more
    Coinbase (08/24/25)
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  • Manager , CX & Experimentation…

    Acxiom (Albany, NY)
    …and execute robust A/B and multivariate experiments to validate hypotheses derived from CX insights . Collaborate with internal and/or external UX, product, and ... these insights into data-driven optimization strategies and experiments, the manager helps shape more seamless, engaging, and personalized journeys that drive… more
    Acxiom (09/10/25)
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  • frog Adobe CX Platform Strategy - Managing…

    Capgemini (New York, NY)
    …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
    Capgemini (07/10/25)
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  • Manager Customer Experience

    The Hertz Corporation (Albany, NY)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
    The Hertz Corporation (08/23/25)
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  • Senior Manager , Analytics Engineering

    Coinbase (Albany, NY)
    …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
    Coinbase (08/09/25)
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  • Sr. Manager , Demo Strategy

    Verint Systems, Inc. (Albany, NY)
    …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... technology platform, the team combines their solution expertise with insights from Presales Consultants to rapidly build tailored prototypes...the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely… more
    Verint Systems, Inc. (08/16/25)
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  • Strategic Business Manager

    S&P Global (New York, NY)
    …internal use):** 13 **_Strategic Business Manager_** **The role:** The Strategic Business Manager will play a leading role in directing the definition and commercial ... of the "Energy Transition into Financials" strategic project in Commodity Insights . This business-oriented leader must possess excellent communication skills and… more
    S&P Global (09/19/25)
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  • Sr. Manager , Product Release Management,…

    Amazon (New York, NY)
    …you've come to the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release management globally for advertising ... operational readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
    Amazon (09/02/25)
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  • Sr Sales Manager - AI Applications, Spec…

    Amazon (New York, NY)
    …will have a broad role - part market maker, part operator and part general manager - and will build a strategy focused on outcome-based selling, winning new customer ... To be successful, you will need to analyze and determine key customer insights from business drivers, market trends, customer feedback, and operating metrics. You… more
    Amazon (07/18/25)
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