- Amazon (New York, NY)
- …product page) and reporting * Set up testing and experimentation to gain customer insights on CX improvements * Create reporting structure to track, measure, and ... calendar, curating product stories, partnering with tech teams to refine the CX (eg, selection, filters), reporting on performance, and standardizing best practices… more
- DoorDash (New York, NY)
- …Alcohol and Retail businesses. About the Role We're looking for an Associate Manager to join our Logistics pod to focus on driving meaningful improvements to ... You'll lead a small, agile pod with a focus on uncovering actionable insights and driving measurable impact-without waiting for perfect data or a full product… more
- Mastercard (Harrison, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Manager , Product Management Manager , Product Management - Authentication ... Overview The Global Authentication Product team is looking for a Manager , Product Management to lead the development and launch of solutions that drive… more
- Sharecare (Albany, NY)
- …tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client facing team member who drives client satisfaction and ... ROI / CPA, audience goals, marketing strategy and demographics, the Account Manager helps clients and Sales partners develop, execute, optimize and up-sell digital… more
- Coinbase (Albany, NY)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy, planning, and execution for the Global ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more
- Coinbase (Albany, NY)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... performance and the quality. * Coordinate with senior management and provide insights for process improvement. * Communicate effectively with your team to drive… more
- UKG (Albany, NY)
- …for operationalizing a modular signal framework that delivers holistic, predictive insights into customer health and future behaviors. The Director will lead ... Framework Use and evolve a signal framework to deliver real-time, predictive insights across key signal domains (eg, mindset, support experience, product usage,… more
- IBM (New York, NY)
- …integration, and optimization of Oracle Cloud solutions (eg, Oracle ERP, Oracle CX , Oracle SCM) for CPG clients, ensuring alignment with their strategic business ... of CPG companies, including advanced analytics, automation, and customer insights . * Cross-Functional Collaboration: Work closely with cross-functional teams,… more
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