- Wolters Kluwer (Cary, NC)
- **Job Identification** Business title: Lead CX /UX Designer Department: Digital Experience Group (DXG) Location: Hybrid **Supervisory Relationships** Reports to: ... Director, CX /UX Design Supervises: This position has no direct line...including leveraging our Product Design System and incorporating customer insights /data to develop optimal solutions that drive competitive advantage.… more
- The Hertz Corporation (Raleigh, NC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
- Coinbase (Charlotte, NC)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- Coinbase (Charlotte, NC)
- …deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company's bottom line. Customer Support/Experience is ... friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce… more
- Vanguard (Charlotte, NC)
- …client experience, and improve and transform our suite of digital products. + As an Analytics Manager within CX Alpha, you will play a critical role in leading a ... to drive D&A's vision of attaining a world class CX . + CXD's vision is to take a stand...and predictive analytics techniques, visualizing data to deliver actionable insights , influencing business leaders using consultative skills and analytic… more
- Coinbase (Charlotte, NC)
- …Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is ... tooling and you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy, and drive execution… more
- Coinbase (Charlotte, NC)
- …Product and CX to use metrics, customer feedback, and voice-of-customer insights to improve quality and performance. * Provide technical leadership across AWS, ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE)...ecosystems, ensuring scalability, performance, and reliability. * Partner with CX to conduct buy vs. build analysis and RFP's… more
- Mass Markets (NC)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... part in maintaining compliance, driving efficiency, and delivering timely, actionable financial insights . The ideal candidate is a proactive leader who thrives in a… more
- Sharecare (Raleigh, NC)
- …tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client facing team member who drives client satisfaction and ... ROI / CPA, audience goals, marketing strategy and demographics, the Account Manager helps clients and Sales partners develop, execute, optimize and up-sell digital… more
- Coinbase (Charlotte, NC)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy, planning, and execution for the Global ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more