- Coinbase (Olympia, WA)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support....CX leaders by identifying risks, opportunities, and strategic insights . *What we look for in you* * 7+… more
- Acxiom (Seattle, WA)
- …and execute robust A/B and multivariate experiments to validate hypotheses derived from CX insights . Collaborate with internal and/or external UX, product, and ... these insights into data-driven optimization strategies and experiments, the manager helps shape more seamless, engaging, and personalized journeys that drive… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role** AI is massively changing the ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy, positioning, and… more
- The Hertz Corporation (Olympia, WA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
- Coinbase (Olympia, WA)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- Verint Systems, Inc. (Olympia, WA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... technology platform, the team combines their solution expertise with insights from Presales Consultants to rapidly build tailored prototypes...the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely… more
- Amazon (Bellevue, WA)
- …and share knowledge across an organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the ... together to deliver exceptional customer experiences. As you pursue operational excellence in CX , you will also join a community of design program managers in our… more
- Amazon (Seattle, WA)
- …requirements, and acceptance criteria to product teams; and reviewing and validating CX /UX before review closure. * Negotiate the remediation approach and acceptance ... long term strategies. * Collaborate with engineering, design, consumer insights , data science, and legal to build highly impactful...to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs… more
- Amazon (Seattle, WA)
- …and make decisions about our future. Key job responsibilities As a Principal Product Manager (Tech) on the Merch on Demand team, you will have a unique opportunity ... Shopping Experiences, Fulfillment technology, and Applied Science and Data Insights . As part of the Amazon Consumer organization, you...shopping experiences, and some that dive deep in one CX area. * Leveraging your high judgment to prioritize… more
- Amazon (Seattle, WA)
- …and engineering, we aim to accelerate the growth of Sellers by providing tools and insights that enable them to make better and faster decisions at each step of ... selection management. To accomplish this, we offer intelligent insights that are both detailed and actionable, allowing Sellers...looking for a talented and passionate Senior Applied Science Manager to lead our key AI initiatives to drive… more
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