- REI (Seattle, WA)
- **Overview** The Senior Manager , CX Strategy contributes to REI's success by leading the vision, strategy, and prioritization of the omni-channel customer ... onboarding, retention, and reactivation. This individual provides thought leadership on CX best-practices, leveraging member and customer insights , data and… more
- Amazon (Bellevue, WA)
- …to 3P sellers to help them resell preowned products. As the Sr. Product Manager for Cx , you will be responsible for delivering world-class customer experiences ... tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred...- Experience in influencing senior leadership through data driven insights - Experience in designing and developing Cx… more
- Amazon (Seattle, WA)
- …of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in defining, inventing ... responsibilities - Set a global product vision for Ad CX - Launch high impact products and services that...roadmap strategy and definition - Experience as a product manager or owner Preferred Qualifications - Experience working with… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- Amazon (Bellevue, WA)
- …for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- Amazon (Seattle, WA)
- …that delights our customers and fulfills their shopping needs. As the Sr. Product Manager for variation CX , you will develop the vision, roadmap, and success ... are all essential. Key job responsibilities Key responsibilities for the Senior Product Manager include: Defining and implementing new CX features that improve… more
- Verint Systems, Inc. (Olympia, WA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic...business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision… more
- Verint Systems, Inc. (Olympia, WA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... technology platform, the team combines their solution expertise with insights from Presales Consultants to rapidly build tailored prototypes...the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely… more
- Amazon (Bellevue, WA)
- …and share knowledge across an organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the ... together to deliver exceptional customer experiences. As you pursue operational excellence in CX , you will also join a community of design program managers in our… more
- Amazon (Seattle, WA)
- …suite of VoC products, connecting internal employees with their customer experience ( CX ) data and insights . We leverage sophisticated Machine Learning (ML) ... billions of unique customer interactions into simple and actionable CX opportunities. Our applications provide intuitive search and visualization capabilities… more