- Amazon (Seattle, WA)
- …product page) and reporting * Set up testing and experimentation to gain customer insights on CX improvements * Create reporting structure to track, measure, and ... calendar, curating product stories, partnering with tech teams to refine the CX (eg, selection, filters), reporting on performance, and standardizing best practices… more
- Qualtrics (Seattle, WA)
- …This Team** + The Digital team is centered around improving customer experience ( CX ) through digital touchpoints + Using data-driven insights and digital ... people across the globe who think that's work worth doing. **Sr Product Manager , Digital** **Why We Have This Role** Successfully developing a product involves… more
- ManpowerGroup (Redmond, WA)
- …**18 Month Contract** **What's the Job?** + Support the Senior Director of CX Strategy and Insights team by owning scheduling, prioritization, coordination, and ... organization in customer experience strategy, is seeking a Program Manager to join their team. As a Program ...will be part of the Customer Experience Strategy and Insights team supporting the Senior Director. The ideal candidate… more
- Sprinklr (WA)
- …50% of the Fortune 100. **Job Description** As a Forward Deployed Product Manager , you will collaborate closely with enterprise clients and our engineering teams to ... planning sessions. + Drive structured feedback cycles with clients, ensuring their insights shape the platform's evolution. + Create reusable resources, such as… more
- Logitech (Olympia, WA)
- …WA. **The Team and Role:** Logitech is seeking a passionate **Customer Marketing Manager for Amazon Business** in North America, a role with significant growth ... integrating Logitech's regional category strategies with market trends, consumer insights , and Amazon analytics. This includes developing marketing mix plans… more
- Amazon (Seattle, WA)
- Description We are hiring for a Principal Product Manager (Technical) to drive the evolution of products which provide Amazon business teams and selling partners ... businesses. To succeed in this role you must be an experienced Principal Product Manager - Technical, who is a passionate advocate for customers. You should have a… more
- Amazon (Seattle, WA)
- …worker experience across industries. We are seeking an experienced Principal Product Manager to act as an Innovation Strategist, collaborating across internal and ... 2. Provide Strategic Guidance to Connect Service Teams - Analyze insights from prototype development to identify opportunities for enhancing Amazon Connect's… more
- Amazon (Seattle, WA)
- …Payment Risk, Product and Program Management team. We are seeking a Program Manager who is passionate about process and systemic improvement initiatives in the ... PM will be responsible to build out mechanisms and processes to help improve CX and integrate the techniques into Payment Risk business unit. The PM will leverage… more
- Coinbase (Olympia, WA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... performance and the quality. * Coordinate with senior management and provide insights for process improvement. * Communicate effectively with your team to drive… more
- Verint Systems, Inc. (Olympia, WA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... is responsible for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Sr. Client Analyst works closely… more