- Wolters Kluwer (Coppell, TX)
- …team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager , CX /UX Research * DXG | UX/ CX COE and serve as a thought ... **Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid...and playing a key role in shaping the product strategy for our Expert AI conversational assistant by transforming… more
- Amazon (Austin, TX)
- …Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and ... to help our customers succeed. Partner teams own the strategy , recruiting, development, and growth of our key technology...most complex challenges. AWS is seeking a WW Sr Manager , GTM Business Development to manage our Connect GTM… more
- Coinbase (Austin, TX)
- …Science, and CX teams to align on ambitious objectives, define strategy , and drive execution for our customer-facing support technology ecosystem. *What you'll ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...facing support product area from crafting the vision and strategy to executing. * Define and execute a roadmap… more
- Coinbase (Austin, TX)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution for our customer facing support technology ecosystem.… more
- Amazon (Austin, TX)
- …technology experience - Bachelor's degree or equivalent - Experience as a product manager or owner - Experience owning/driving roadmap strategy and definition - ... exceptional customer service, is looking for a Sr Product Manager to join our team. This role will own...customer and associate as we advocate for a bar-raising CX through improved product experiences. A successful candidate thinks… more
- Coinbase (Austin, TX)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- EMCOR Group (Dallas, TX)
- …and offering innovative solutions. + Create QAQC documentation plans and execution strategy for site implementation. + Engage and cultivate opportunities for ... management systems. **Job Summary** Are you an experienced QAQC manager looking to advance your career to the next...project and maintenance team members and provide detailed on site training for personnel responsible for managing and executing… more
- Coinbase (Austin, TX)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... a sub-team of Customer Experience. The Consumer Content team supports all content strategy and creation efforts across the company to ensure that customers in every… more
- DXC Technology (Plano, TX)
- …offices- while facilitating customer experience transformation **Role Overview** The Senior Manager , Account Executive - Insurance (Life & Annuities) is a strategic, ... Experience. + Conduct regular QBRs aligned to the insurer's business strategy - including modernization, digital transformation, cost optimization, and regulatory… more
- Coinbase (Austin, TX)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy , planning, and execution for the ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more