- Amazon (Arlington, VA)
- …how advertisers engage with consumers via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX Optimization, you will lead the ... video advertising? Prime Video is looking for a Senior Manager , Product Management - Tech to lead our Ad...customer experience with advertiser value. You will own the strategy and execution for personalized ad delivery, dynamic supply… more
- Coinbase (Richmond, VA)
- …Science, and CX teams to align on ambitious objectives, define strategy , and drive execution for our customer-facing support technology ecosystem. *What you'll ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...facing support product area from crafting the vision and strategy to executing. * Define and execute a roadmap… more
- Coinbase (Richmond, VA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution for our customer facing support technology ecosystem.… more
- Capital One (Mclean, VA)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique opportunity to ... and analysis of the Retail Bank's entire Customer Experience ( CX ) measurement system. Your expertise will not just inform...) measurement system. Your expertise will not just inform strategy - it will define the data infrastructure and… more
- Coinbase (Richmond, VA)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Northramp LLC (Reston, VA)
- …insights for technical and non-technical audiences, including CIO-level briefings. Customer Experience ( CX ) Strategy & Delivery + Serve as a strategic advisor ... strategic briefings, leadership presentations, and decision-focused materials that support CX initiatives, digital strategy efforts, and executive… more
- Mass Markets (VA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... e-commerce, and financial services. Our contact centers are powered by both on- site and remote agents, leveraging advanced technologies to enhance customer journeys,… more
- Capital One (Richmond, VA)
- Manager , Creative Director Capital One Brand Creative is looking for an experienced, innovative, strategic creative leader who has managed and led creative teams. ... Based on your prior experience, this role will focus on site design, brand building and performance marketing on capitalone.com or on brand building and performance… more
- EMCOR Group (Richmond, VA)
- …and offering innovative solutions. + Create QAQC documentation plans and execution strategy for site implementation. + Engage and cultivate opportunities for ... management systems. **Job Summary** Are you an experienced QAQC manager looking to advance your career to the next...project and maintenance team members and provide detailed on site training for personnel responsible for managing and executing… more
- Coinbase (Richmond, VA)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... a sub-team of Customer Experience. The Consumer Content team supports all content strategy and creation efforts across the company to ensure that customers in every… more