- C&W Services (Tampa, FL)
- … Level Agreements (SLAs) and Key Performance Indicators (KPIs); provides regular reporting to leadership regarding ticket volume, service levels, and priority ... support team performance to deliver quality and efficient support service . * Understands and adapts to the support team...issues. * Reports directly to the Senior Corporate Solutions Manager (UKG Pro WFM), performing additional tasks and providing… more
- Kelly Services (Sanford, FL)
- …execute accelerator maintenance activities on a schedule determined by the Tech Services management team. + Perform diagnosis and repair on the following: Electronic ... lead-shielded hot cells, manipulator arms, radiosynthesizers, etc. + With the Facility Manager , oversee the work of all third-party contractors on equipment related… more
- TD Bank (Lake Mary, FL)
- …III will act as a cross functional process analyst, conduct research, analysis and reporting on a range of operational and service issues. Executes on critical ... services based on insights generated from analytics and reporting to advance the operating model / processes and...regulatory issues + Skill in using analytical software tools, data analysis methods and reporting techniques +… more
- Citigroup (Jacksonville, FL)
- …The overall objective is to apply a broad knowledge of Citi's products, services and procedures to efficiently resolve service issues. **Responsibilities:** + ... Specialist 5 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with… more
- Capgemini (Orlando, FL)
- …**Education / Experience:** * 5 years as a director, senior manager or service delivery manager supporting network services required * 10 years of ... of Network Operations will be responsible for the global delivery of network services provided by regional support, data center, voice, network operations… more
- Katmai (Orlando, FL)
- **SUMMARY** Provide Tier 1 and Tier 2 support under a Tiered- Service Delivery Model (TSDM) for the Rating Career Domain Continuum (RCDC) Task Order under the Navy's ... Stack (LS) program. Assist users accessing RCDC systems, tools, and data platforms. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Emphasize customer-centric service… more
- TD Bank (Fort Lauderdale, FL)
- …and regulatory environment** , **enterprise governance framework** , **products and services , policies, standards, systems, reporting and training requirements** ... including MS Office** + **Skill in using advanced analytical software tools, data analysis methods and specialized reporting techniques** + **Ability to… more
- MyFlorida (Tallahassee, FL)
- … team. Develops reports using a variety of different software such as, SQL Server Reporting Services , Tableau, Cognos, Power BI, and other reporting tools. ... Assists the business units in determining their reporting and licensing system needs. Facilitates meetings to form...failures occur. Reports root causes for failures to the Data Processing Manager . Leads the team in… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …as the Outreach/Communication Specialists and 25% to providing oversight, collecting and reporting data to the Program Management Office (PMO), and ensuring ... standards, and fostering collaboration within the team. Reports to Deputy Program Manager . + Collaborate with Program Manage/Deputy PM to develop strategic plans for… more
- WestCare Foundation (Miami, FL)
- …+ Analyze trends from Power BI dashboards to drive continuous improvement in service delivery, data accuracy, and operational processes. + Ensure Critical ... Salary/year Description Position Summary: The Business Systems, Logistics & Office Manager is responsible for maximizing technology solutions within the agency to… more