- CyrusOne (Carrollton, TX)
- We're seeking an experienced Senior Manager of Service Delivery to lead a high-performing technical team! This role oversees service delivery operations ... satisfaction + Provide technical guidance, develop procedures, and source tools to support efficient service delivery operations + Monitor programs and… more
- WTW (Richardson, TX)
- **Description** TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and ... know that our people are always the source of our success. The **Performance Manager ** plays a vital role in driving excellence within the Member Care department by… more
- ServiceNow, Inc. (Austin, TX)
- …role:** ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...The SAM will be delivering both proactive and reactive services and act as a central point of contact… more
- Keurig Dr Pepper (Frisco, TX)
- …for leading the escalation process, managing high-level consumer issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also ... to consumer contacts and escalations, delivering insights to leadership to inform decision -making and strategy. + Identify trends in service quality, customer… more
- Microsoft Corporation (Austin, TX)
- …you will lead the team that forecasts, plans, and manages capacity for Azure Data Services , the largest Platform as a Service (PAAS), M365 and other offerings ... Engineering on 24-month capacity plan, collaboratively identify risks and opportunities; support CVP-level decision -making via monthly interlocks and Integrated… more
- Chewy (Houston, TX)
- **Our Opportunity:** Chewy is hiring an **IT Site Manager ** for our Houston, TX fulfillment center! The IT Site Manager must be highly autonomous, possessing ... proficiency in a fast-paced environment. They must possess outstanding customer service skills, in-depth understanding of both computers (hardware and software) and… more
- Quality Technology Services, LLC (Irving, TX)
- The **Data Center Interior Design Project Manager ** is primarily responsible for leading and managing consistent implementation of QTS Corporate Interior Standards ... and sketch concepts for design, construction, furniture, audio/visual, & artistic services enabling procurement and project cost estimates; level pricing proposals… more
- Quality Technology Services, LLC (Irving, TX)
- …suitable for executive level reviews. Effectively present information in a manner to support efficient decision making. + Collaborate with internal and external ... The **Senior Development Program Manager (Data Center Design)** is primarily responsible for...Work with construction, commissioning, and risk management teams to support project managers and project engineers on the correct… more
- Heritage Environmental Services, LLC (Orange, TX)
- …Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support ... to be the most trusted partner in the environmental services industry. We put our customers first and deliver...growth in the future. Maintenance Manger As the Maintenance Manager you will be responsible for establishing a world-class… more
- CRC Insurance Services, Inc. (TX)
- …+ Offshore Management: + Manage offshore teams to ensure consistent and high-quality service delivery. + Provide support and guidance to offshore managers, ... review the following job description:** The Business Lead and Relationship Manager will oversee strategic initiatives driving operational excellence and leading… more