- US Tech Solutions (Houston, TX)
- …+ Work with other internal support groups, systems, networking, programming, desktop support , computer operations, and facilities as required to complete ... Provide a written weekly status report to the team manager and be prepared to present and discuss this... support to computer operations; work with other remote support locations, for example Kuala Lumpur,… more
- Humana (Austin, TX)
- …planning, Cloud migration and performance of several platforms that are used to support Humana's members. The platforms consist of Nuance IVA, Voice of the Consumer ... Omni-channel - "Queuing, routing, and experience", Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording,… more
- Surveying And Mapping, LLC (Austin, TX)
- …windows updates, deployments and driver updates Computers and peripheral troubleshooting Technical Support - Provide phone, remote and onsite technical ... with the following technologies: Understanding of computer imaging Windows Desktop Operating System User provisioning and de-provisioning processes PC hardware… more
- Savers | Value Village (El Paso, TX)
- …(in Quebec) and Savers Australia._ **Summary:** Reporting to the Operations Manager , this individual provides front line leadership directing 5-15 Customer Service ... production, efficiency and quality metrics and provides feedback to the Team Manager on performance compared to expectation + Handles complex and escalated customer… more
- NTT America, Inc. (Austin, TX)
- …**Technician Responsibilities** + Break-fix office (including conference room) and end user system support + Desktop + Peripheral + Network + Phone + Mobile ... **Your day at NTT DATA** This is NOT a remote position. Job location is in Dallas, TX Provider...provide qualified technician(s) to perform any requested onsite technical support at the locations below, which shall include assisting… more