- RGP (New York, NY)
- …IT Support Services via phone and company Support Portal. + Resolve and document end - user incidents utilizing remote access tools and the Freshservice WMS. + ... our corporate IT team. Under the general supervision of the Support Services Manager , Helpdesk Support provides technical support to all company end -users by… more
- Cardinal Health (Albany, NY)
- …stakeholders. + Customer focused and deep understanding of business needs. + Driving end - user satisfaction by using specific metrics. + Provide leadership and ... Rebates and Incentives area. + Provide leadership in planning/sequencing of end -to- end design workshops and support facilitation of workshops, leveraging… more
- Guardian Life (New York, NY)
- …with the Digital Technology QA testing team. + Partner with User Enablement/HR Communications to develop/update training materials, other delivery tools, and ... of digital workflows and self-service HR capability that streamline employee and manager transactions. + Conduct impact analysis and obtain alignment from all… more
- Brennan Center for Justice (New York, NY)
- …The Brennan Center is seeking a Cybersecurity Intern to support our IT Manager in contributing to cybersecurity initiatives for staff across our New York and ... + Support help desk functions, including troubleshooting technical issues and providing user support across the organization. + Help manage security tools such as… more
- City of New York (New York, NY)
- …system needs are addressed; support production processes; develop and deliver end user communications through bulletins, workshops, for training sessions; ... coordinate user acceptance test activities; and interface with other software...Weekly/Day. Work Location 5 Manhattan West, NY, NY TELECOMMUNICATION MANAGER - 82984 Qualifications 1. A baccalaureate degree from… more
- GovCIO (New York, NY)
- …+ Create, update, and track service call requests, and stage and take down end - user workstations and associated equipment. + Share knowledge with more junior ... network traffic and optimize network performance. + Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide… more
- AbbVie (New York, NY)
- …technology team. This individual will be a key contributor to our user -facing platforms, taking ownership of building and maintaining our design system components ... our enterprise design system. + Build responsive, accessible, and best-in-class front- end experiences for our global marketing sites, customer portals, and… more
- CenterWell (Albany, NY)
- …with Athena EMR teams and interfaced vendors to ensure interoperability and a seamless end - user experience. + Customer & Clinical Voice: Lead structured Voice of ... and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product...of home health services, and fourth largest pharmacy benefit manager , CenterWell is focused on whole-person health by addressing… more
- PNC (Madison, NY)
- …a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. Responsibilities * Shape and deliver on customer-centric solutions and ... and customer needs. * Design and drive front and back- end solutions to meet and exceed Credit Card business...competitive research to recommend enhancements or improvements to the user experience and influence future state solution requirements. *… more
- City of New York (New York, NY)
- …Division. The BA group is charged with eliciting and documenting customer and end user requirements on small to extremely large enterprise technology programs, ... Kanban methodologies; formulate and guide cross-training plans; promote innovation and user -centric approaches to new solutions; develop new processes that support a… more
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