- CompuCom (Jacksonville, FL)
- …+ Follow-up with end users to provide status updates as per service level guidelines (SLA's) + Elevates complex and/or high priority problems they cannot solve ... Compucom Systems, Inc. provides end -to- end IT managed services to enable...the first point of contact for technical support and service requests, they may provide assistance via phone or… more
- MyFlorida (Tallahassee, FL)
- …and administers Omnissa Airwatch Mobile Device Management platform, Apple Business Manager , Intradyn SMS Archiving Service . Document the configuration changes ... Admin Console, Omnissa Airwatch Mobile Device Management platform, Apple Business Manager , Intradyn SMS Archiving Service . Prepares the Configuration Management… more
- The Walt Disney Company (Orlando, FL)
- …This role will work closely with compliance analysts, infrastructure teams, and service owners across the enterprise to develop secure, scalable solutions supporting ... environments. + Build, document, and maintain runbooks specific to internal APIs, service architecture, and developed frameworks. + Stay up to date on cybersecurity… more
- MyFlorida (Tallahassee, FL)
- …troubleshooting multiple applications including WebSphere, Web Intelligence, Tivoli Storage Manager , Tivoli Workload Scheduler, HTTP servers, Load balancers, Proxy ... necessary and appropriate. + Assists other Information Resource staff and end -users in understanding and interpreting vendor documentation and manuals of operations.… more
- Publix (Lakeland, FL)
- …and troubleshooting of application-level system issues, and provide DAM system user training. In accomplishing these responsibilities, this position will enable ... organization of assets in the DAM system. + Troubleshooting DAM system user issues related to asset retrieval and application-level system issues. + Assisting… more
- GovCIO (Weston, FL)
- …update, and track service call requests, and stage and take down end user workstations and associated equipment **Qualifications** + High School with 3 ... network traffic and optimize network performance + Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide… more
- CDM Smith (Orlando, FL)
- …* Creating Operations & Maintenance manuals for complex systems and developing end - user training programs, including training plans for all organizational ... growing our business in collaboration with our Automation Practice Leader and our Client Service Leaders located in various offices in the Southeast. Join us! As a… more
- GovCIO (Tallahassee, FL)
- …area to ensure that information technology designs meet the needs of the end users within the organization. + Documents product/ service requirements and develops ... building epics, issues, bugs etc., and managing writing comprehensive user stories that meet definition of ready/done. + Extensive...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Tallahassee, FL)
- …ensures the seamless integration of ServiceNow with other systems, provides user support and training, and develops automation workflows to enhance efficiency. ... the ServiceNow platform to align with the Exchange's operational requirements and service delivery goals. + Monitor platform performance and take proactive measures… more
- Highmark Health (Tallahassee, FL)
- …roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager , or Tester, based upon experience ... knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems. **ESSENTIAL RESPONSIBILITIES**… more