- BlackRock (New York, NY)
- …+ A self-starter who enjoys solving complex problems that deepen our understanding of end users + Curious to learn new skills and willing to embrace work outside ... working in a fast-paced environment + Obsessed with your user base and building products to delight them. **We...years' experience in product management, business analysis, or client service , with a proven background in building and launching… more
- Publicis Groupe (New York, NY)
- …(eg, GPT‑4o, Claude, Gemini) and integrating them into user ‑facing or service ‑layer applications. + Working knowledge of front‑ end or mobile frameworks ... (React, Next.js, Flutter, etc.). + Prior work with AI‑agent orchestration, vector databases (Pinecone, Weaviate, PGVector) or LangChain/LlamaIndex. + Experience deploying models or apps in Databricks and using MLflow or similar MLOps tooling. + Familiarity… more
- Republic Services (Altamont, NY)
- …in the implementation of technical systems, software, or solutions. + Provides training and end - user support. + Works closely with sales team to propose customer ... through on-site technicians/leads/foreman. **PRINCIPAL RESPONSIBILITIES:** + Performs onsite customer service work including, but not limited to: regulatory inspections,… more
- GovCIO (Albany, NY)
- …may have impact on customer base and operating environment + Promote end - user satisfaction in adherence to established performance metrics **Qualifications** ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver...initial mobile device setup, login credentials, application configuration, and user navigation. + Accurately document and update support tickets… more
- City of New York (New York, NY)
- …- Responsible for the service design and operations of the end - user experience including key business processes for provisioning, device management, security ... and software based on department data centers, telecommunications, and user end -point needs. 3. Cyber Security -...SERVICE STATUS Only those permanent as Computer Systems Manager , applicants who are reachable on the Computer Systems… more
- Loretto Management Corporation (Syracuse, NY)
- …of hardware and software issues, documenting solutions, and contributing to a positive end - user experience. Reporting directly to the Client Support Manager , ... corrective solutions as needed. + Installs, configures, tests, maintains, and troubleshoots end - user workstations and related hardware and software to deliver… more
- Stony Brook University (Stony Brook, NY)
- …enhancement requests, and other system support or maintenance workflows. + Provide direct user support to functional owners, SMEs, and end users. Assist in ... or maintenance workflows. + Guide business analysts and junior business analysts in directing user support to functional owners, SMEs, and end users. + Ensure… more
- Google (New York, NY)
- …pipelines, and systems architecture. **Preferred qualifications:** + Experience with service design or information architecture. + Experience in utilizing AI-based ... follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs &...them, and for Google's businesses. As a UX Program Manager (UX Programs & Operations), you will combine expert… more
- CUNY (New York, NY)
- …events is required. The Media Services Technician must deliver excellent customer service to end users, interact and communicate effectively with coworkers, ... + and repairs to a variety of multimedia and end - user computer equipment, including such + components...all applicable policies and procedures. + Delivers excellent customer service to end -users. + Interacts effectively with… more
- BlackRock (New York, NY)
- **About this role** ** Service Desk Manager - Job Description** **About This Role** BlackRock is a global leader in investment management, risk management, and ... iShares exchange traded‑ funds, and other pooled investment vehicles. **Position Overview** The ** Service Desk Manager ** will lead the Global Service Desk… more