- CompuCom (Getzville, NY)
- …+ Follow-up with end users to provide status updates as per service level guidelines (SLA's) + Elevates complex and/or high priority problems they cannot solve ... Compucom Systems, Inc. provides end -to- end IT managed services to enable...the first point of contact for technical support and service requests, they may provide assistance via phone or… more
- TD Bank (New York, NY)
- …and recommendations based on overall strategy and industry best practices. **The Non-Model/ End - User -Computing Tool (EUC) Risk Management - QA/QC role provides ... or projects with significant resource requirements, risk and/or complexity + Independently manages end -to- end functional programs + Solves or may lead others to… more
- TD Bank (New York, NY)
- …requirements, managing risk and having effective operational controls in place for end user computing (EUCs), non-models and automation. The position is ... of the key accountabilities of the role, the Senior Manager will: + Design the operating framework governing the...first line + Coordinate with enterprise technology teams and end users to design and implement cohesive procedures and… more
- Northwell Health (Manhasset, NY)
- …+ Coordinates web based and virtual hosted training sessions. Secures and validates end - user access to multiple applications. + Manages appointment migration and ... as required. + Collaborates with implementation teams to resolve user issues. + Consults with departments to provide customer...is required - as a front office supervisor or manager + 1-2 years Epic experience highly preferred +… more
- GovCIO (Albany, NY)
- …area to ensure that information technology designs meet the needs of the end users within the organization. + Documents product/ service requirements and develops ... building epics, issues, bugs etc., and managing writing comprehensive user stories that meet definition of ready/done. + Extensive...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- City of New York (New York, NY)
- …technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification ... the CityTime Business Team. Under direction of the CityTime Production Support Manager , and with some latitude for independent initiative and judgement, the selected… more
- Cayuse Holdings (Albany, NY)
- …ensures the seamless integration of ServiceNow with other systems, provides user support and training, and develops automation workflows to enhance efficiency. ... the ServiceNow platform to align with the Exchange's operational requirements and service delivery goals. + Monitor platform performance and take proactive measures… more
- Highmark Health (Albany, NY)
- …roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager , or Tester, based upon experience ... knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems. **ESSENTIAL RESPONSIBILITIES**… more
- City of New York (New York, NY)
- …system needs are addressed; support production processes; develop and deliver end user communications through bulletins, workshops, for training sessions; ... coordinate user acceptance test activities; and interface with other software...Weekly/Day. Work Location 5 Manhattan West, NY, NY TELECOMMUNICATION MANAGER - 82984 Qualifications 1. A baccalaureate degree from… more
- GovCIO (New York, NY)
- …update, and track service call requests, and stage and take down end - user workstations and associated equipment. + Share knowledge with more junior team ... network traffic and optimize network performance. + Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide… more