- Capital One (Plano, TX)
- …may include: + Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution + Monitor and respond ... quickly and effectively to tickets, calls, chats, or in-person service requests + Interact with end users...Perform other tasks as needed and instructed by your manager **Basic Qualifications:** + High School Diploma, GED or… more
- CompuCom (Irving, TX)
- …+ Follow-up with end users to provide status updates as per service level guidelines (SLA's) + Elevates complex and/or high priority problems they cannot solve ... Compucom Systems, Inc. provides end -to- end IT managed services to enable...the first point of contact for technical support and service requests, they may provide assistance via phone or… more
- PNC (Dallas, TX)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. As a Senior Software Engineer, you will be part of an Agile ... passionate full-stack developers. Candidates should have experience with the following: -Front End (Angular Preferred, also acceptable is experience in any front … more
- Intermountain Health (Austin, TX)
- …troubleshooting * Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards. * Serve as PM and ... and span cross functional areas. Work collaboratively with the DTS Project Manager (if applicable) team assuring key initiatives are organized, planned, and managed.… more
- Fox Rothschild LLP (Dallas, TX)
- …and analyze Innovation tools under consideration for purchase + Work with the Sr. Manager on the Analysis Process of all Practices Support and Innovation Tools. + ... impact on the practice of law + Understanding of user interface and user experience design +...completion of all aspect of projects from beginning to end including all follow-up. + Demonstrated ability to adhere… more
- Citigroup (Irving, TX)
- …platforms. Citi's Foundational Services (FS) services cover 14 functions from End user digital workspace services, Compute/Network/Storage/Data, Generative AI ... our proprietary data. We manage information security as one end -to end program - one with a...Data Center hosting, Mainframe and Host systems. The Foundational Service team is responsible for establishing and executing Citi's… more
- GovCIO (San Antonio, TX)
- …update, and track service call requests, and stage and take down end user workstations and associated equipment. **Qualifications** + High School with 3 ... network traffic and optimize network performance. + Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide… more
- GovCIO (Fort Bliss, TX)
- …update, and track service call requests, and stage and take down end user workstations and associated equipment. **Qualifications** + High School with 0 ... network traffic and optimize network performance. + Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide… more
- Sysco (Houston, TX)
- …requirements** **:** HS Diploma and minimum 3 years' experience associated with end user technology support and IT related environments. **Special requirements** ... and to train the local staffs how to enter service requests, how to prioritize service requests,...in special projects as assigned. + Train and assist end users to effectively utilize the enterprise ticketing system… more
- PNC (Dallas, TX)
- …opportunity to contribute to the company's success. As a Software Engineering Group Manager within PNC's Lending Technology organization. You will be based either in ... a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC will not provide sponsorship for employment visas or participate… more