- NTT America, Inc. (Ashburn, VA)
- …you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service , troubleshooting, as well as incident escalation for all users contacting the 24 x ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- Microsoft Corporation (Reston, VA)
- …when one's system may provide support to others. Contributes to determining back- end dependencies associated with product, application, service , or platform ... developer with a security cloud that protects them with end to end , simplified solutions. The Microsoft...appropriate owners. + Works with appropriate stakeholders (eg, project manager , technical lead) to determine user requirements… more
- GovCIO (Richmond, VA)
- …COTS Admin. Develop and manage automation processes. **Job Responsibilities:** + Serves as end -to- end service owner/ manager for Microsoft Active ... Microsoft 365 + Proven success in planning and implementing efficiencies for end - user requests in accounts management and software installations + Experience… more
- SAIC (Reston, VA)
- …and reporting. SAIC systems include Enterprise Planning and Budgeting Cloud Service (EPBCS) accessed primarily through Oracle's Smart View client for Office. ... scripting knowledge in planning and Essbase - MaxL commands, Calculation Manager Rules (Groovy) Shared Services, SmartView and Financial Reporting, EPM Automation… more
- Danaher Corporation (Alexandria, VA)
- …365 and assess how they might fit into or improve existing processes then provide end user training on the new functionality. + Facilitate user acceptance ... their needs, recommend best practices, perform fit/gap analysis, design solutions, oversee end - user training on the functionality, and deploy solutions in the… more
- Ford Motor Company (Richmond, VA)
- …is at our core. Data is our heart, Agile is our passion, and user experience is our soul. We help FordPro deliver next-generation customer experiences, reshape how ... of Salesforce and MuleSoft solutions** across Sales Cloud, Marketing Cloud, Service Cloud, Salesforce Communities, and the MuleSoft Anypoint Platform, ensuring… more
- GovCIO (Sterling, VA)
- …a federal customer to transition to a modern management support model for Windows end - user devices. This position will be located in Sterling, Virginia and will ... transition to a modern management support model for Windows end - user devices. The candidate will design, plan,...and work with support groups to revise their processes, service requests, and procedures. The candidate will work with… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …the IT systems compliance program. This position is responsible for managing end - user support requests through JIRA, resolving incidents, ensuring access ... Business Systems within the Finance organization, reporting to the Senior Manager , Financial Systems, providing direct support to the company's Oracle Fusion… more
- SHRM (Alexandria, VA)
- …to align eCommerce functionalities with business strategies. + Partner with Customer Service and Fulfillment teams to enhance order processing, shipping, and returns ... order processing, and fulfillment. + Conduct testing (unit, integration, and user acceptance) to ensure high-quality deployments. **Project Management** + Manage… more
- PagerDuty (Richmond, VA)
- …business planning processes. + Experience with system design, testing, implementation, and end user support/training. + Ability to balance multiple projects and ... other complex, high growth organizations. Reporting to a Senior Manager , the Senior Anaplan Administrator will play a key...activities to completion, and a focus on delivering intuitive user experiences. We're looking for an individual that is… more