- Truist (Richmond, VA)
- …1 & 2 support within SLA for Viva and Copilot. 2. Collaborate with Product Manager to maintain user documentation. 3. Interpret and analyze data to identify ... resolve technical issues. Support training sessions, office hours, and user community with end users. Assist in...end users. Assist in license management and required service catalog changes. Stay current with emerging AI technologies… more
- Bank of America (Richmond, VA)
- …as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ... environments **Required Qualifications:** + 5+ years of experience with application & end - user support + Experience as an administrator in highly regulated… more
- CACI International (Chantilly, VA)
- …management of a program, and developing long-term, strategic objectives to ensure that end user requirements will be satisfied + Program Management Institute ... Up to 10% Type of Travel: Local Anticipated Posting End : There is not an anticipated end ...to manage cross-functional processes and identify opportunities to improve service performance, supporting the Program Manager in… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- …Members in 40 countries and over 5k+ loyal Clients who are leveraging our end -to- end services across the globe. **Your future duties and responsibilities:** We ... and translating business requirements into clear technical documentation and actionable user stories. The ideal candidate will support the Product Manager… more
- Amentum (Warrenton, VA)
- …and Desktop and workstation computers with all necessary peripherals + Deliver end - user support and administrative services for Windows 10/11 systems. This ... and learn how to operate the front and back end of new products and processes. The Team is...enterprise LAN/WAN infrastructure when it is no longer in service + Install, maintain, and decommission a wide array… more
- CACI International (Herndon, VA)
- …and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DAF to transition focus from IT operations ... to 10% Type of Travel: Continental US Anticipated Posting End : There is not an anticipated end ...of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program for our AFNet-S WITO Award. **Skill… more
- NTT America, Inc. (Gainesville, VA)
- …corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication ... support from desktop technicians. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. + Performs other duties… more
- Chenega Corporation (Fort Belvoir, VA)
- …Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end - user desktop support services for approved desktop applications and ... problem as a group policy or network. + Resolve service requests and user incidents for VoIP...troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS). + Ensure… more
- Humana (Richmond, VA)
- …for Humana + Drive corporate compliance to the preferred-supplier program via end - user change management and communications programs + Work closely with ... base, alongside run-the-business initiatives). The Senior Procurement Professional (Category Manager ) generates and implements efficient sourcing and category management… more
- CareFirst (Reston, VA)
- …develops, and documents application programs for computer systems. Works with end -users and project stakeholders to define system scope and objectives. Manages ... from software testing and analysis. + Supports the Project Manager as the technical team lead on the project....of the system or offer alternatives. Demonstrated experience with front- end and back- end programing and integration frameworks… more
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