- NANA Regional Corporation (Herndon, VA)
- …II and Tier III technicians + May learn IT Develpment + Provides exceptional customer service and Helpdesk support via phone, email, and in person for end users ... applications + Assists with password resets as needed for user accounts and timekeeping through ticketing system + Identifies...+ Identifies and escalates more complex problem reports or service requests to next tier of support as appropriate… more
- Chenega Corporation (Fort Belvoir, VA)
- …Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end - user desktop support services for approved desktop applications and ... problem as a group policy or network. + Resolve service requests and user incidents for VoIP...troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS). + Ensure… more
- CareFirst (Reston, VA)
- …develops, and documents application programs for computer systems. Works with end -users and project stakeholders to define system scope and objectives. Manages ... from software testing and analysis. + Supports the Project Manager as the technical team lead on the project....of the system or offer alternatives. Demonstrated experience with front- end and back- end programing and integration frameworks… more
- CareFirst (Reston, VA)
- …develops, and documents application programs for computer systems. Works with end -users and project stakeholders to define system scope and objectives. Manages ... from software testing and analysis. + Supports the Project Manager as the technical team lead on the project....of the system or offer alternatives. Demonstrated experience with front- end and back- end programing and integration frameworks… more
- ICF (Reston, VA)
- …experience + Used a formal trouble ticket system such as Microsoft System Center Service Manager , Remedy, or ServiceNow. + Experience with AI-powered customer ... computer applications and hardware (eg, PCs, PC peripherals, network). + Provides end - user software troubleshooting and support. + Answer incoming support calls… more
- Custom Truck One Source (Lynchburg, VA)
- …+ Plan, test, implement, and troubleshoot software upgrades. + Support and develop end user training documentation. + Develop help desk knowledge base articles. ... heavy equipment solutions. With sales, rentals, aftermarket parts and service , equipment customization, remanufacturing, financing solutions, and asset disposal, our… more
- Intermountain Health (Richmond, VA)
- …troubleshooting * Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards. * Serve as PM and ... and span cross functional areas. Work collaboratively with the DTS Project Manager (if applicable) team assuring key initiatives are organized, planned, and managed.… more
- Serco (Crystal City, VA)
- …Our Enterprise Data Analyst reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall F-35 program strategies. Writes ... detailed description of user needs, program functions, and steps required to develop...coordinated with F-35 customer and approved by your Serco manager . + Experience in program management, technical or business… more
- BAE Systems (Herndon, VA)
- …2012R2 (Microsoft Data Center service is a plus + Microsoft Data Proection manager (DPM) 2010 or higher + Experience with scripting in PowerShell, VB, C# + ... 1000 users load on each network. Duties will include user account management, installation and configuration of servers and...engineering changes with little to no impact to the end users. The candidate will be responsible for managing… more
- Novo Nordisk (Petersburg, VA)
- …of site ERP system, SAP, including iDoc monitoring, analysis, & resolution + Liaison between site end users & HQ end user support for site ERP system, SAP ... is 4 days a week working a 10hr day shift schedule. Relationships Manager . Essential Functions + Install, troubleshoot, diagnose & resolve issues with IT network… more