- Chenega Corporation (Fort Belvoir, VA)
- …Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end - user desktop support services for approved desktop applications and ... problem as a group policy or network. + Resolve service requests and user incidents for VoIP...troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS). + Ensure… more
- Amentum (Warrenton, VA)
- …updates, and repairs, while identifying opportunities to improve customer service processes + Provide responsive, multi-channel support (via email, phone, ... and remote access) to end -users, delivering timely troubleshooting and problem resolution + Ensure...experience through consistent and effective communication + Respond to service requests and oversee the lifecycle tracking, documentation, and… more
- CompuCom (Norfolk, VA)
- …+ Follow-up with end users to provide status updates as per service level guidelines (SLA's) + Elevates complex and/or high priority problems they cannot solve ... Compucom Systems, Inc. provides end -to- end IT managed services to enable...the first point of contact for technical support and service requests, they may provide assistance via phone or… more
- CareFirst (Reston, VA)
- …develops, and documents application programs for computer systems. Works with end -users and project stakeholders to define system scope and objectives. Manages ... from software testing and analysis. + Supports the Project Manager as the technical team lead on the project....of the system or offer alternatives. Demonstrated experience with front- end and back- end programing and integration frameworks… more
- ICF (Reston, VA)
- …of experience using a formal trouble ticket system such as Microsoft System Center Service Manager , Remedy, or ServiceNow. + 3+ years of professional experience ... for computer applications and hardware (eg, PCs, PC peripherals, network). + Provides end - user software troubleshooting and support. + Managing first response to… more
- KBR (Chantilly, VA)
- …key liaison between the executive, the directorates Offices and Groups, and the User Engagement Teams ( Field Representatives, Service Representatives, IC and ... Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high- end engineering and advanced technology solutions to our customers in the… more
- CenterWell (Richmond, VA)
- …EMR Integration: Partner closely with vendors to ensure interoperability and a seamless end - user experience. + Customer & Clinical Voice: Lead structured Voice ... conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner - Clinical… more
- Koniag Government Services (Vienna, VA)
- …paid time off, and more. We are seeking a skilled Knowledge Manager and SharePoint Administrator/Microsoft Power Platform Developer to support our government ... SharePoint sites, ensuring optimal functionality, performance, permission management, and user experience + Design, implement, and maintain advanced SharePoint… more
- CACI International (VA)
- … service desk, local field services, and life cycle support for end - user devices. **Responsibilities:** We are seeking a highly motivated and experienced ... EITaaS will transform the Dept. of the Air Force IT services to an advanced enterprise service delivery model, providing enhanced enterprise IT capabilities, global… more
- GovCIO (Richmond, VA)
- …architecture - within an enterprise IT organization supporting large, distributed user populations. Key responsibilities include: + **IT Asset Lifecycle Management** ... + Own and execute end -to- end asset lifecycle processes, including request, procurement,...experience in IT Asset Management, IT Operations, or IT Service Management + 3+ years of hands-on experience working… more