- CareFirst (Reston, VA)
- …develops, and documents application programs for computer systems. Works with end -users and project stakeholders to define system scope and objectives. Manages ... from software testing and analysis. + Supports the Project Manager as the technical team lead on the project....of the system or offer alternatives. Demonstrated experience with front- end and back- end programing and integration frameworks… more
- ICF (Reston, VA)
- …of experience using a formal trouble ticket system such as Microsoft System Center Service Manager , Remedy, or ServiceNow. + 3+ years of professional experience ... for computer applications and hardware (eg, PCs, PC peripherals, network). + Provides end - user software troubleshooting and support. + Managing first response to… more
- KBR (Chantilly, VA)
- …key liaison between the executive, the directorates Offices and Groups, and the User Engagement Teams ( Field Representatives, Service Representatives, IC and ... Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high- end engineering and advanced technology solutions to our customers in the… more
- CenterWell (Richmond, VA)
- …EMR Integration: Partner closely with vendors to ensure interoperability and a seamless end - user experience. + Customer & Clinical Voice: Lead structured Voice ... conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner - Clinical… more
- Koniag Government Services (Vienna, VA)
- …paid time off, and more. We are seeking a skilled Knowledge Manager and SharePoint Administrator/Microsoft Power Platform Developer to support our government ... SharePoint sites, ensuring optimal functionality, performance, permission management, and user experience + Design, implement, and maintain advanced SharePoint… more
- CACI International (VA)
- … service desk, local field services, and life cycle support for end - user devices. **Responsibilities:** We are seeking a highly motivated and experienced ... EITaaS will transform the Dept. of the Air Force IT services to an advanced enterprise service delivery model, providing enhanced enterprise IT capabilities, global… more
- Sciolex Corporation (Chantilly, VA)
- …fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems ... support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is… more
- Ralliant (Richmond, VA)
- …portal adoption, and % of orders self-served** -by improving the end -to- end experience from **product data readiness → customer-specific catalogs/entitlements ... → ordering and self- service ** . This role partners closely with business stakeholders...with the development agency, Enterprise Apps, and integration vendor-writing epics/ user stories, acceptance criteria, and leading UAT and release… more
- Truist (Richmond, VA)
- …issues and develops recommendations for long- term improvements. 4. Documents all relevant end - user interactions and steps taken to resolve incidents. 5. Has ... a timely manner by receiving and investigating incidents or service tickets. 3. Analyzes and observes trends with technical...occasional contact with end -users. 6. Communicates status of issue resolution to internal… more
- Parsons Corporation (Centreville, VA)
- …with the D&I team, including the Senior Vice President / Sector Manager , Sector Operations Lead, Sector Business Development Lead, Sector Project Controls Lead, ... contract portfolio with a variety of contract types, offline entities, and mix of service and product efforts. The portfolio spans a diverse clientele of US Federal… more