- CompuCom (Springfield, IL)
- …and key stakeholders. + Handle service escalations and ensure timely resolution of issues . **Process & Performance Management ** + Develop and implement service ... We're looking for an experienced **Operations Support Manager ** to lead the delivery of day-to-day services for our clients' Photolab imaging equipment. In this… more
- Burns & McDonnell (Chicago, IL)
- **Description** The ENS sales team (EST) Business Development Manager (BDM) role is the visionary in proactive, action-oriented sales for all ENS services ... and action plans that respond to client challenges and issues and create a competitive advantage for the firm...effectively present complex information to all levels of employees, management , and clients. + Performs other duties as assigned.… more
- Insight Global (Lake Forest, IL)
- …resource; ensure 3-4 hours overlap. * Daily hands-on engagement with client manager and ITC team. * Manage incident/problem resolution, root cause analysis, and ... ability to manage up and out. * P1/P2 ticket management , SLA adherence (5-day SLA for low level tickets,...all-hands for critical tickets). * Proactive monitoring mindset, detect issues before end users; familiarity with ServiceNow for incident… more
- UL, LLC (Northbrook, IL)
- …our Northbrook, IL corporate office (3) days a week The Project Sourcing Manager for Capital Equipment is responsible for the strategic sourcing, negotiation, and ... between Supplier and project team for the capital equipment. + Contract Management + Negotiate Standard contractual terms with the supplier including commercial… more
- ISC2 (Springfield, IL)
- …our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across ... accounts. You will ensure seamless delivery of services, proactive account management , and measurable customer outcomes. You will also combine strong organizational… more
- ITW (Litchfield, IL)
- **Job Description:** The **Engineering Manager ** is responsible for leading Alpine's Engineering and Maintenance function in support of Alpine's high volume stamping ... plant/department safety audits, conducting hazard assessments and ensuring open safety issues are addressed in a timely manner. + Deliver continuous improvements… more
- Zoom (Springfield, IL)
- What you can expect We are looking for a Senior Product Manager , Conversational AI Evaluation, Metrics & Quality to lead the strategy, roadmap, and execution for ... to building state-of-the-art conversational AI solutions that resolve customer issues quickly and efficiently. Play a critical role in...related technical field. + Have 5+ years of Product Management experience, with at least 3 years focused on… more
- Philips (Rosemont, IL)
- As a Strategic Account Manager , you will be challenged to manage contracts and relationships with selected Strategic Accounts for all of Philips products. You will ... capital equipment contracts as well as supplies/consumables. Negotiate and manage T&C issues during and after the RFP process. + Oversee marketing and awareness… more
- Mondelez International (Chicago, IL)
- …problem-solving skills with a track record of resolving complex automation and controls issues . + Strong project management skills, with the ability to manage ... Future of Snacking. Make It with Pride.** The Senior Manager , Automation and Controls will be responsible for improving...support to plant teams, troubleshooting and resolving complex automation issues . + Coach and develop talents across the four… more
- Stryker (Chicago, IL)
- …the organization, as required; + Exercise excellent judgment in identifying and escalating issues to management and/or for legal review in a timely manner; ... **What you will do:** As our Associate Manager Contract Specialist within the Global Privacy &...and escalate for legal review and resolution of legal issues related to contracts, and represent Stryker's interests professionally… more