- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and...Framework and Operations + Develop and continuously refine the Customer Success Playbook, including onboarding arc, product … more
- PagerDuty (Springfield, IL)
- …in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management , AI and Automation** , to lead the industry's ... team leadership. You'll report directly to the SVP of Product Management , set the strategic direction with...transition to usage-based packaging and pricing models. + Drive product decisions with a strong focus on customer… more
- Wilson Language Training (Springfield, IL)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...success will be measured by renewal rates, expansion revenue, customer satisfaction, and product adoption metrics. This… more
- EDB (Springfield, IL)
- …for candidates based in the US Reporting directly to the CPO, the VP of Product Management -Platform executive role will be the owner of the end-to-end user ... execution and delivery of all agreed-upon Signature Experiences (SEs), translating product features into clear, demonstrable, and predictable customer outcomes.… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success, Account Management , Client Services or...signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll… more
- AgeOptions (Oak Park, IL)
- …procedures to enhance business development efforts. + Experience with CRM platforms, customer tracking databases and RFP management for evaluating business ... (CBO) network by supporting provider onboarding, performance assessment and operational management . + Lead Business Development Strategy & Execution- Establish the… more
- ITW (Des Plaines, IL)
- …order status, forecasts, etc. **Forecasting & Planning** + Work with Sales / Product Management to understand forecasted demand from OEM customers; align ... **Job Description:** **Job Summary** The Customer Service Manager leads the ...conduct regular performance reviews. + Train staff in order management , system tools (ERP/CRM), product knowledge, OEM… more
- Medtronic (Chicago, IL)
- …company, striving "to alleviate pain, restore health, and extend life." Sr. Manager , Customer Training supporting the Surgical Innovations business manages the ... training strategy, execution plans, and performance metrics. The US Customer Training Manager will work closely with...training center curriculum and content. + Manages upskilling of customer trainers to meet the needs of product… more
- PNC (Chicago, IL)
- …a strategic thought leader for the Retail Executive Leadership team including deposit product management , the loyalty and rewards program team, payments ... leaders, as well as working closely with our Customer Management Team to drive an integrated...to grow and retain customers in support of the product life cycle, business goals and objectives. . Leads… more
- RLDatix (IL)
- Sr. Manager , Customer Success (Enterprise) | Customer Success | North America | Remote RLDatix (RLD) is on a mission to help raise the standard of care ... in healthcare every day. We're searching for a Sr. Manager , Customer Success (Enterprise) to join our...of Customer Success Managers (CSMs) to drive customer satisfaction, product adoption, retention, and expansion… more