- Chenega Corporation (Fort Belvoir, VA)
- …data center which houses the server farm. + Provide support in the planning , design, and preparation through the actual relocation of servers to an alternative ... system design and development. + Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a wide range of… more
- Fannie Mae (Reston, VA)
- …as *BPA* and *RPA* to streamline business processes. * Lead project planning , resource management, and delivery tracking using *Jira* and *Rally*. Minimum Required ... Code*, and *Auto Scaling*. * Skilled in *system analysis*, *error resolution *, and *process optimization*. * Excellent communication and documentation skills,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …processes. -Document customer help desk SOPs, support instructions for event/incident resolution , and provide FAQ solutions. -Support production help desk tickets ... Server 12c Administrator, Oracle Java SE 8 Programmer I, Oracle Enterprise Manager 12c Essentials (OEM 12c), Oracle Business Intelligence Publisher (BIP) 12c R1:… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …metrics, post-production support metrics, and help desk ticket resolution metrics. Provide Performance Metrics Dashboards. Provides post-implementation customer ... Server 12c Administrator, Oracle Java SE 8 Programmer I, Oracle Enterprise Manager 12c Essentials (OEM 12c), Oracle Business Intelligence Publisher (BIP) 12c R1:… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …and complex customer issues with skill and diplomacy. Engage appropriate counterparts for resolution as necessary. + Assist manager with DOT Files. + Assist ... Knowledge Master Training. Maintain database of training for compliance and development planning to ensure employees are current on required training and licensing.… more