- Futurex (Bulverde, TX)
- …team. + Monitoring and maintaining the team's ability to meet or exceed the service level agreement (SLA) + Written and verbal communication skills with the ability ... range of issues including answering how-to questions, trouble-shooting defects, performance issues and collaborating across Futurex departments to resolve problems.… more
- Walmart (Austin, TX)
- …Models enforces and provides direction and guidance to Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are ... monitoring loss prevention and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans and providing… more
- Constellation (Houston, TX)
- …planning and supporting the execution of multiple workstreams. Provides business and service analysis specifically tied to baseline and project costs to help with ... with IT partners, Business Units and Finance partners. Communicate status and performance to key stakeholders on a regular and ad-hoc basis. This includes… more
- Intuit (Plano, TX)
- …while containing risk. Act as a customer voice. + **Operations** : Ensure productivity, quality , and service level KPIs are met. Identify risks and operational ... + A coach that loves developing people, embraces empowerment, accountability, and a high- performance culture creating a team that is constantly seeking new ways to… more
- Insight Global (Dallas, TX)
- …technical administrators, developers, and project resources. Foster a collaborative, high- performance team culture. Oversee recruitment, onboarding, performance ... of marketing automation solutions. Operational Excellence: Ensure the stability, performance , and reliability of the SFMC platform. Oversee platform monitoring,… more
- Methodist Health System (Richardson, TX)
- …clinical pharmacy programs to meet patient care needs; measures and reports performance of clinical pharmacy programs; oversees development of pharmacy staff to ... member of the pharmacy leadership team. Evaluate and/or provides input for the performance evaluation of pharmacy staff. * Stays abreast of the latest developments,… more
- NTT America, Inc. (Austin, TX)
- …on assigned projects to ensure and enhance the NOC's capabilities. + Ensures customer service quality and experience are maintained to the highest standard. + ... a whole. This is a seasoned people management role that ensures excellent customer service and experience, as well as sound operational practices. The NOC is the… more
- PNC (Dallas, TX)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. As a Quality Assurance Lead, you will be responsible for ... an opportunity to contribute to the company's success. As a Senior Quality Assurance Specialist within PNC's Lending Technology Credit Card Processing Rewards… more
- ARAMARK (Plano, TX)
- …to promote focus, optimize resources, and enable accountability, performance , transparency, and productivity. Responsible for enabling systematic solutions ... in conjunction with stakeholders. Enables the optimization of overall engagement/ performance . Position exercises a sophisticated level of business acumen/savvy,… more
- HNTB (Austin, TX)
- …for performance and compensation reviews. + Partners with Client Service Leaders and pursuit champions to assist with business development, building client ... This role primarily consists of assisting managing teams of professional service providers to deliver transportation infrastructure projects ranging in size and… more