- Raymond James Financial, Inc. (St. Petersburg, FL)
- …teams of 15+ direct reports. + Experience with ITSM tools such as ServiceNow required. + In-depth understanding of Microsoft desktop operating systems and Microsoft ... cloud services (ie, M365, Exchange Online). + Familiarity with Modern Desktop Management platforms and administration (ie, Microsoft Intune, Citrix, Vmware). + Proven ability to manage escalations and collaborate with cross-functional teams and senior… more
- MyFlorida (Tallahassee, FL)
- …JOB DUTIES: + Supports the Office of Information Technology (OIT) Demand Manager in implementing and maintaining ITIL 4-aligned service management practices to ... are accurately documented, maintained, and made accessible to users through ServiceNow . + Ensures the service catalog reflects current offerings, service levels,… more
- MyFlorida (Tallahassee, FL)
- …prioritizing and managing Help Desk tickets + Experience triaging tickets within ServiceNow or a similar ticket management system Must be flexible with work ... and coordinate work assignments. + Knowledge of ITSM Ticketing Application such as ServiceNow , Remedy or Jira. BRIEF DESCRIPTION OF DUTIES: The Florida PALM Solution… more
- Herc Rentals (Bonita Springs, FL)
- …of all IT assets, including hardware, software, and licenses within a ServiceNow environment. Ensure all assets are properly recorded in the asset management ... troubleshooting asset-related issues and resolving discrepancies. + Update and monitor ServiceNow ticketing systems + Provisioning and deployment of new desktop and… more
- Deloitte (Miami, FL)
- …technology platforms to keep pace with rapid industry shifts. As a Manager /Specialist Master at Deloitte Consulting, you will be responsible for delivering ... Implement automated workflows for edge operations; deploy and operate ServiceNow Data Center Infrastructure Management (DCIM) module for full-stack physical… more
- GovCIO (Tallahassee, FL)
- …will bring at least 8 years of hands-on experience, a strong understanding of ServiceNow platform capabilities is a plus. + Lead UX strategy and design efforts ... that meets federal standards and audit requirements. + Navigate ServiceNow and create manual test scripts or user guides...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cognizant (Tallahassee, FL)
- …the Cloud Infrastructure and Security team and work collaboratively with the Senior Manager . **In this role, you will** * Deliver hands-on 24x7 operational support ... teams to improve monitoring, alerting, and observability practices. * Use ServiceNow , JIRA, and Splunk dashboards to track performance, visualize trends, and… more
- Deloitte (Tampa, FL)
- Hybrid Managed Services-Specialist Leader As Senior Manager for Hybrid Managed Services, you will lead an AIOps-driven operating model across Infrastructure Managed ... + Implement and evolve advanced observability platforms (eg, Prometheus, Grafana, ServiceNow , AIOps platforms) to enable real-time visibility, anomaly detection, and… more
- GovCIO (Tallahassee, FL)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... Familiarity with Confluence and Jira + Working knowledge of ServiceNow + Experience with meeting hosting via MS Teams...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Tallahassee, FL)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... Familiarity with Confluence and Jira + Working knowledge of ServiceNow + Experience with meeting hosting via MS Teams...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more