- Fannie Mae (Plano, TX)
- …* Effectively lead and guide Incident triage calls from a technical perspective analyzing different components of the infrastructure and application environments. ... * Influence other technical teams on the calls and articulate troubleshooting steps...etc. * 6+ years of experience as an Incident manager handling incidents, changes and problems in a 24/7… more
- Cayuse Holdings (Austin, TX)
- …feedback through guidance and counseling. + Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem ... of applications, MacOS and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and… more
- TISTA Science and Technology (Austin, TX)
- …VA regulations, organizational directives, handbooks, Policies and procedures. + Works with ServiceNow (SNOW) and the Service Desk Manager automated tool, to ... and handle critical problems. You'll provide patching support, work with ServiceNow , and oversee provisioning, configuration management, and system monitoring on… more
- Entergy (The Woodlands, TX)
- …the PGEN/SPO department, this position will be responsible for leading the innovative development of business solutions which will enable the business to meet its ... Data Analysis. This position will report directly to the Manager , IT - Service Deliver for Power Generation and...& Areas of Responsibility:** + Serve as the primary technical SME for their assigned area(s)/domain(s), including: + Serve… more
- Bank of America (Plano, TX)
- …+ Influence + Risk Management + Solution Design + Stakeholder Management + Technical Strategy Development + Analytical Thinking + Application Development ... include coaching, mentoring, providing feedback and hands on career development , identifying emerging talent, fostering leadership skills, and managing stakeholders.… more
- PNC (Dallas, TX)
- …candidate that possesses knowledge and familiarity with: o DevOps, Software Development Lifecycle, ITSM/ ServiceNow , Bitbucket, Git commands, Jenkins CI/CD ... Change Management, Enterprise CI/CD Pipelines **Job Description** + Provides detailed technical design and development of software solutions using existing… more
- Texas State University (San Marcos, TX)
- …encryption tools (eg, Bitlocker, FileVault). + Customer service experience providing multi-level technical support to end users, both remotely and in person. + ... or student workers. + Experience collaborating with other teams and technical contacts on various projects and implementations Preferred Qualifications + Familiarity… more
- PNC (Farmers Branch, TX)
- …an opportunity to contribute to the company's success. As a Senior Business Technology Manager within PNC Site Reliability organization, you will be based in one of ... in STEM OPT for this position Job Description * 5+ years of technical support experience preferred. Experience in banking, financial services or other regulated… more
- NTT DATA North America (Dallas, TX)
- …with COBOL, Jcl, CICS, DB2, TCO, IBM DFSORT, Endevour, SD/SF, Savrs, NDM, File Manager Nice to have: CA7, Easytrive. MQ, ServiceNow + Collaborating with business ... functionality and quality + Participating in code reviews and design of technical solutions + Participate in Daily Standups and agile processing. **Basic… more
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