- CVS Health (Sacramento, CA)
- …Technical Support level 2 -3, or IT Project Manager ). + 5+ years using ITSM tools preferred is ServiceNow . + 5+ years in incident and problem response roles. ... ISO/IEC 20000, ITIL, OSI, Kepner Tregoe, NIST, ISO 27001. + Expertise in ServiceNow (Incident, Problem, and Major Incident Modules). + Strong verbal and written… more
- Red River (Santa Clarita, CA)
- …knowledge of networking, VPNs, and enterprise security practices. + Experience with ITSM tools ( ServiceNow , Jira, etc.) and remote troubleshooting tools. ... timely upgrades and replacements. + Manage IT incidents and requests using a ServiceNow , prioritizing VIP needs. + Coordinate with the Service Delivery Manager ,… more
- BAE Systems (Los Angeles, CA)
- …the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow , perform basic resolutions and workarounds for ... NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service,… more
- PagerDuty (San Francisco, CA)
- …partner. You can rapidly learn 3rd-party applications and their platform concepts ( ServiceNow , Atlassian, Salesforce, etc) and design a platform strategy that is ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more