- Northramp LLC (Reston, VA)
- …SharePoint, and modern collaboration and analytics tools. + Familiarity with ITSM processes, performance management frameworks, ServiceNow , and multi-vendor IT ... VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager Opportunity Northramp is looking for an IT Performance Metrics & Customer… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …and maintain integrations between monitoring systems and IT Service Management ( ITSM ) tools for incident generation ( ServiceNow ), CMDB synchronization, and ... Omnibus, IBM NOI (Netcool Operations Insight), HP APM (App Performance Manager ), Operations Center, Topaz (MicroFocus), or Operations Center MVS. The installation,… more
- GovCIO (Alexandria, VA)
- …systems, including security tools (SIEM, EDR), IT service management platforms ( ServiceNow ), and identity systems (Azure AD, Active Directory). + Strong ... applied to cybersecurity data for predictive analytics. + Familiarity with ITSM platform administration or configuration for data extraction and reporting (eg,… more
- Leidos (Chantilly, VA)
- …daily operations, health, and performance of the OpenText Operations Bridge Manager (OBM) environment (comparable on-prem tool experience accepted). + Installation & ... between enterprise monitoring tool (OBM) and other critical IT Service Management ( ITSM ) tools such as OpenText NNMi, and third-party tools like ServiceNow… more
- GovCIO (Alexandria, VA)
- …understanding of networking fundamentals (IP addressing, cabling standards). + Familiarity with ITSM tools such as ServiceNow or Remedy. **Company Overview** ... + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be… more
- Truist (Richmond, VA)
- …asset discovery tools, or telemetry-driven asset classification solutions. 8. Familiarity with ServiceNow Change & Asset modules, or similar ITSM platforms, and ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Up to 25% **General Description… more
- PagerDuty (Richmond, VA)
- …partner. You can rapidly learn 3rd-party applications and their platform concepts ( ServiceNow , Atlassian, Salesforce, etc) and design a platform strategy that is ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more
- BAE Systems (Norfolk, VA)
- …the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow , perform basic resolutions and workarounds for ... NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service,… more