- GovCIO (Richmond, VA)
- …speak with customers to gather concise information on requirements. + Jira and/or ServiceNow ITSM experience + Facilitate weekly intake calls with the customer ... dynamic team supporting the Department of Veterans Affairs. The Portfolio Request/Intake Manager will be responsible for overseeing the intake process for project… more
- ManTech (Vienna, VA)
- …the development and validation of cloud-based support workflows integrated with existing ITSM platforms + Collaborating with the Project Manager to scope, ... leader who thrives in high-uptime environments and has experience with cloud, ITSM , and compliance frameworks. **Responsibilities:** + You will help shape the… more
- CACI International (Sterling, VA)
- …platforms (eg, Riverbed, SolarWinds, Network Node Manager ) + Knowledge of ITSM processes and tools (eg, ServiceNow ) + Strong problem-solving and analytical ... complex integrations between network management systems (Riverbed, Network Node Manager ), observability platforms (eg Splunk, Elastic), and other enterprise… more
- CompuCom (Richmond, VA)
- …or network infrastructure environments + Proficient in managing and resolving tickets within ServiceNow or a similar ITSM platform + Strong knowledge of ... and legacy systems) + Manage and triage tickets via ServiceNow , ensuring timely resolution and communication with end users...+ Some experience with VoIP platforms (eg, Cisco Call Manager ) + Familiarity with wireless deployments and site surveys… more
- Shuvel Digital (Vienna, VA)
- …+ Holds certification in appropriate engineering disciplines + Has working knowledge ServiceNow ITSM + Demonstrates understanding of Lower / non-Production ... includes learning Navy Federal Release controls, while operating as a Release Manager , which entails assisting Release Owners manage their lower environments' work… more
- NTT DATA North America (Bland County, VA)
- …etc.). Proficiency in scripting languages (Python, Bash, PowerShell, etc.). Expert in ServiceNow ITSM and familiar with integration with AWS, Azure, GCP ... templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks and… more
- Truist (Richmond, VA)
- …asset discovery tools, or telemetry-driven asset classification solutions. 8. Familiarity with ServiceNow Change & Asset modules, or similar ITSM platforms, and ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Minimal and up to 10%… more
- CACI International (Springfield, VA)
- …of ServiceNow , Windows Desktops, and other IT Service Management ( ITSM ) Systems ITIL Service Operations or ITIL Service Operations Analysis, Cisco CCNP, ... appropriate leadership. The proactive nature of this position demands an experienced manager with operational experience with the ability to direct the performance… more
- Truist (Richmond, VA)
- …asset discovery tools, or telemetry-driven asset classification solutions. 8. Familiarity with ServiceNow Change & Asset modules, or similar ITSM platforms, and ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Up to 25% **General Description… more
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