- CompuCom (Sacramento, CA)
- … will manage performance of Level 1 & Level 2 services and support to clients while ensuring service levels are achieved and customer expectations are ... Have Fun Doing It! We're looking for a Technical Support Manager to join our team. The...that have impact on Client satisfaction (SLA achievements, migration support , innovation initiatives, continuous service improvement plan).… more
- Brink's (Sacramento, CA)
- …and advancement opportunities for its employees. We have a challenging opportunity for a Product Support Manager - CIT. Job Summary: The Product Support ... Manager - CIT is responsible for support and coordination of the product line. This position will plan and perform customer implementations, internal startups,… more
- Ford Motor Company (Long Beach, CA)
- …world. We are looking for a customer-centric, technical, and hands-on **Mobile Application Support Manager ** . The **Mobile Application Support Manager ... of the FordPass/LincolnWay application. This position will lead the first-tier application support team, define and optimize support processes, and collaborate… more
- The Walt Disney Company (Santa Monica, CA)
- …**Disney's Viewer Experience Team is seeking a passionate and experienced Customer Support Manager , Social Media to oversee operations across social media ... **Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service...experience in reporting and performance analysis.** **As the Customer Support Manager , Social Media, you will lead… more
- Proofpoint (Los Angeles, CA)
- …Visionary in future-focused problem-solving, Exceptional in execution and impact. **Customer Support Manager ** Proofpoint is seeking an experienced Manager ... service lines + Ability to identify and manage support metrics, reporting tools, tracking tools and infrastructure, to...skills. + Knowledge of security platforms, email protection, cloud services , software as a service (SaaS) **Why… more
- ManageCasa Inc. (San Francisco, CA)
- …customer-focused SaaS Support Manager to lead and manage our support team, ensuring our customers receive exceptional service and timely resolutions to ... passion for customer satisfaction, strong leadership skills, and experience managing a support team in a SaaS environment. Key Responsibilities Customer Support … more
- Amazon (Stockton, CA)
- …complex, fast-paced, and high-throughput environment where multi-tasking is required. The Operations Support Manager (OSM) is responsible for customer field ... every day. We will give you the tools and support you need to invent with us in ways...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Insight Global (Benicia, CA)
- Job Description Insight Global is seeking to hire an Applications Support Manager for one of the largest wholesale distribution companies in the United States. ... be an integral member of the IT team providing support to the existing ERP system (Apprise) in addition...services - Work with third party vendors and service providers - Monitor and test system performance; prepare… more
- Amazon (Mountain View, CA)
- …and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services , and meet objectives...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Charles Schwab (Newport Beach, CA)
- …to deliver exceptional experiences for our clients. You will assist the Branch Manager and sales/ support staff with meeting our clients' needs, resolving ... transform the finance industry together._ As a Client Relationship Manager , (CRM), you play an essential and impactful leadership...and 63 licenses + 3+ years' experience with customer service + 3-5 years in a security/financial services… more