• Strategic Customer Success Manager…

    Confluent (Tallahassee, FL)
    …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
    Confluent (10/02/25)
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  • Customer Success Manager

    Cleo (Tallahassee, FL)
    ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions ... are accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer … more
    Cleo (08/27/25)
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  • Technical Support Engineer…

    Danaher Corporation (Miami, FL)
    …functions and solve complex technical challenges. This position reports to the Senior Manager of Global Product Technical Support , who leads global ... which makes everything possible. Supporting Hematology and Urinalysis systems, the Technical Support Engineer (Hardware) for Beckman Coulter Diagnostics plays… more
    Danaher Corporation (09/24/25)
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  • Manager , HED Customer Success, West…

    Cengage Group (Jacksonville, FL)
    …feedback from customers to drive product enhancements, marketing initiatives, and customer support improvements. + **Performance measurement and reporting:** ... and development** **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear,… more
    Cengage Group (10/02/25)
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  • Expert Consultant - Solution Customer…

    Acxiom (Tallahassee, FL)
    The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... from a client's Adobe Workfront investment. You will combine deep technical expertise in project management solutions with exceptional relationship management skills… more
    Acxiom (09/25/25)
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  • Senior Technical Support Engineer,…

    Fujifilm (Tallahassee, FL)
    **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
    Fujifilm (09/30/25)
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  • Sr. Program/ Customer Service…

    Kratos Defense & Security Solutions, Inc. (Fort Walton Beach, FL)
    …contractor, we've demonstrated agility and innovation in providing systems to support National Security. At MSI, we prioritize innovation, collaboration, and growth. ... programs and initiatives by leading cross-functional teams and cultivating strong customer relationships. This role spans the full lifecycle-from concept through… more
    Kratos Defense & Security Solutions, Inc. (07/22/25)
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  • FACTS Customer Relationship Manager…

    Nelnet (Tallahassee, FL)
    …participate in the evaluation of new product client requests + Work closely with technical support to understand the breadth and limitations of the client ... our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the...existing clients. + Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.… more
    Nelnet (09/19/25)
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  • Group Product Manager - Support…

    Coinbase (Tallahassee, FL)
    …of the associated expectations * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer ... * This is inclusive of Coinbase's entire suite of support -related products: * Help Center * Chatbot * In-product...prediction: Detecting and resolving a potential issue for a customer before it becomes a real issue * AI-driven… more
    Coinbase (09/26/25)
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  • Senior Manager , Finance Business…

    Raymond James Financial, Inc. (St. Petersburg, FL)
    …related to the delivery of the change program. **Job Summary** The Senior Manager of Finance Business Application Support will have the opportunity to ... ready and prepared for the change. Drive the change management process through support of analysts and shared service staff. Manage the development of business and… more
    Raymond James Financial, Inc. (07/26/25)
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