• Strategic Customer Success Manager…

    Confluent (Albany, NY)
    …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
    Confluent (07/03/25)
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  • Senior Manager , Customer Success

    MongoDB (New York, NY)
    …(Sales, Marketing, Support , Product, etc.) and helping to build the Customer Success "brand" across our entire organization and within Eastern North America + ... relationships across MongoDB teams, organizations and offices **Success Measures** The Senior Manager , Customer Success will be successful in this role when… more
    MongoDB (07/03/25)
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  • Desktop Support Manager

    Univision Communications, Inc (New York, NY)
    …THE ROLE & TEAM: Information Technology department at TelevisaUnivision is looking for a Desktop Support Manager to join our team! The Desktop Support ... Manager will oversee the outsourced Desktop Support Service in the New York and New Jersey...+ 5+ Year Demonstrated progressive experience directly managing a technical support team. + 7+ years of… more
    Univision Communications, Inc (07/30/25)
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  • Senior Manager , Client Services…

    Simon & Schuster (New York, NY)
    …desktop support technicians and service desk professionals to deliver exceptional technical support , ensure timely resolution of issues, and maintain high ... more information visit our website at www.simonandschuster.com. The **Senior Manager , Client Services & Support ** is responsible...levels of customer satisfaction. The Senior Manager plays a… more
    Simon & Schuster (07/22/25)
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  • Expert Consultant - Solution Customer…

    Acxiom (Albany, NY)
    The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... from a client's Adobe Workfront investment. You will combine deep technical expertise in project management solutions with exceptional relationship management skills… more
    Acxiom (07/29/25)
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  • Support & Enterprise Product Manager

    B&H Photo (New York, NY)
    …Make your move to B&H today! Position Overview We are seeking a Product Manager to lead product development for customer retention and lifetime value for ... skills and understanding of B2B, Sales, and EDU teams, combined with technical e-commerce product expertise in Customer Service touchpoints on the… more
    B&H Photo (07/21/25)
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  • Principal Support Escalation Manager

    Microsoft Corporation (New York, NY)
    …CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and ... for our customers and the world. As the Principal Support Escalation Manager you will own Crisis...Customer Engagement Plan to improve and shape the support experience, acting with urgency to produce the best… more
    Microsoft Corporation (08/01/25)
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  • Desktop Support Manager

    PSEG Long Island (Bethpage, NY)
    …Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location ... exciting time to join PSEG. **Job Summary** The Workplace Products & Services Manager will be responsible for creating roadmaps and building programs for workplace… more
    PSEG Long Island (07/02/25)
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  • Engineering Manager , Customer…

    New York Times (New York, NY)
    …paying for. About the Role: The New York Times is looking for an Engineering Manager to join the Data Platform mission to lead a new engineering team focused on ... to process event streams and serve aggregated data for customer -facing use cases. You will report to the Director...partners to define product requirements and roadmaps. + Guide technical decisions and architectural design for the team's projects.… more
    New York Times (07/03/25)
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  • Manager V, Customer Engineer…

    Applied Materials (Albany, NY)
    …satisfaction with Company service and system performance. Interviews, hires, and trains customer engineers as necessary to support regional business Ensures ... your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at… more
    Applied Materials (08/02/25)
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