• Customer Success Manager

    Cleo (Albany, NY)
    ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions ... are accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer … more
    Cleo (08/27/25)
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  • Technical Support Technician

    GoNetspeed (Rochester, NY)
    …for both our ILEC and CLEC operations. This person will directly report to the Technical Support Manager and will interface with the other work groups ... If this excites you, come and join our team. Technical Support Technician position will be a...customer call backs as appropriate and small business customer support . Proactively monitor all in-service Systems… more
    GoNetspeed (08/28/25)
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  • Customer Logistics Manager…

    Ryder System (Rochester, NY)
    …Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Manager Customer Logistics** will oversee the day-to-day operations within an ... ability where problems are unusual and difficult + Demonstrated technical and professional skills in job-related area + Off...and professional skills in job-related area + Off shift support in the event of critical customer … more
    Ryder System (09/19/25)
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  • Consumer Product Support Manager…

    Google (New York, NY)
    …role. **Preferred qualifications:** + Experience in consumer software or customer support operations. + Understanding of technical details with the ability ... Consumer Product Support Manager , gUP Search + _link_... customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of… more
    Google (10/01/25)
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  • Senior Technical Support Engineer,…

    Fujifilm (Albany, NY)
    **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
    Fujifilm (09/30/25)
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  • Expert Consultant - Solution Customer…

    Acxiom (Albany, NY)
    The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... from a client's Adobe Workfront investment. You will combine deep technical expertise in project management solutions with exceptional relationship management skills… more
    Acxiom (09/25/25)
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  • FT Assistant Manager Customer…

    Hannaford (Rome, NY)
    …of all duties and responsibilities of all Front End associates. * Assist the Manager of Customer Service in ensuring compliance with all Anti-Money Laundering ... standards. * Observe and follow all company policies and established procedures. Support and comply with all company safety standards. * Communicate any needed… more
    Hannaford (09/29/25)
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  • Support & Enterprise Product Manager

    B&H Photo (New York, NY)
    …Make your move to B&H today! Position Overview We are seeking a Product Manager to lead product development for customer retention and lifetime value for ... skills and understanding of B2B, Sales, and EDU teams, combined with technical e-commerce product expertise in Customer Service touchpoints on the… more
    B&H Photo (07/21/25)
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  • Manager , Customer Success

    LiveRamp (New York, NY)
    …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
    LiveRamp (09/18/25)
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  • Executive Desktop Support Lead…

    American Express (New York, NY)
    …In this role, you will be a key member of a team that provides direct technical servicing and support to the senior most leaders at American Express. This ... and provide for the best digital experience possible. + Deliver world-class, high touch technical servicing and support to the senior most leaders at American… more
    American Express (09/25/25)
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