- Medtronic (New York, NY)
- …Operating in a remote, customer -facing capacity, you will deliver high-level customer support and strategic engagement across a broad portfolio of CAS ... expertise in cardiac mapping, along with strong clinical and technical skills, you will work autonomously to build trust,...you will work autonomously to build trust, enhance the customer experience, and support efficient, effective use… more
- Corning Incorporated (Corning, NY)
- …templates in Origin Manager for each ship from location to each customer .** **o Reference routing guide to select proper carriers and request new quotes from ... details, and plant details to create bookings in Origin Manager .** + Maintain existing and (as needed) create new...regarding order, FDD and general product information. + Build technical product knowledge to respond to customer … more
- University of Rochester (Rochester, NY)
- …awareness, when needed. + Acts as an escalation point when needed. + Provides technical support to employees and users related to complex maintenance and/or ... in support of all functions. Provides hands-on support for clients with excellent customer service...provide users greater efficiency and technology independence. Provides operational support in place of the manager , as… more
- Ricoh Americas Corporation (Syracuse, NY)
- …all company policies Customer Support Handles complex customer service situations with professionalism Communicates unresolved technical issues Builds ... Achieves expected productivity levels Technical Leadership Provides 2nd level technical support to other technicians Conducts OJT and technical… more
- The Gleason Works (Rochester, NY)
- …Inside Sales Representative is responsible for providing internal and external customer service for Gleason machines and support equipment. The ... associated spare parts lists, etc. + Work with field sales and department manager to identify and develop strategies that support new/or existing sales… more
- Hannaford (Oneonta, NY)
- …and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, ... and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate...being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end… more
- Google (New York, NY)
- …**Preferred qualifications:** + Experience working with partners to identify technical issues and opportunities, selling AdTech and Marketing Technology solutions, ... + Experience in working with the Google products (eg, Google Ads, DV360, Campaign Manager , Google Analytics, Ads Data Hub or Google Cloud) and with big data/data… more
- Ricoh Americas Corporation (Bronx, NY)
- …productivity expectations ** Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and ... best practices **Territory & Inventory Management** Manages territory, inventory, and customer relationships Assumes Field Technology Service Manager duties when… more
- Ricoh Americas Corporation (Watertown, NY)
- …Specializes in servicing highly complex office products. Provides second-level technical support to technicians. Completes diagnostics, installations, removals, ... sales partners with leads and upgrade opportunities. May assume Field Technology Service Manager duties as needed. ** Customer Service** Handles the most complex … more
- KeyBank (Albany, NY)
- …4910 Tiedeman Road - Brooklyn, Ohio 44144 This role provides second-tier technical support for Key's computer platforms across corporate, branch, and ... and/or Business, or equivalent work experience. **Work Experience** + 3+ years of technical support experience in a computer support environment.… more