- Nutanix (Philadelphia, PA)
- …value through effective engagement and proactive support . This is a technical role that requires strong customer management skills. You'll collaborate with ... Opportunity** Are you an experienced professional with a strong technical background in customer experience and a...professional with a strong technical background in customer experience and a deep-seated passion for building lasting… more
- Anywhere Real Estate (Pittsburgh, PA)
- Technical Support Manager wanted by...and objectives for the Business Applications Technical Support Team; + Contribute to improving customer ... overall leadership and strategic direction to our Business Applications Technical Support Team to ensure high-quality ...with customers to identify areas of improvement; + Provide customer feedback to the appropriate internal teams; + Solve… more
- SAP (Newtown Square, PA)
- …as well as customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP ... clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of...of the service delivery plan and calendar. . Analyze customer technical requirements and organize / co-ordinate… more
- SAP (Newtown Square, PA)
- …TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS ... **Career Level: T3-3** **Original Posting Date:** 06/09/25 **Job Title:** Technical Service Manager **Location:** Newtown Square, PA...those topics to resolution to the satisfaction of the customer . Support the customer or… more
- Proofpoint (Pittsburgh, PA)
- …Proofpoint's solutions. + Provide proactive recommendations that support the customer 's requirements, roadmap and ongoing technical needs. + Identify and ... a security partner. **The Role** The role of the Technical Account Manager is to work with...crisis and incident response, working with the account team, technical support , operations and engineering teams to… more
- Lumen (Harrisburg, PA)
- …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... We are seeking a highly skilled and detail-oriented Lead Technical Marketing Manager to join our core...Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer… more
- SHI (Harrisburg, PA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager (Sr. TAM) on the Managed Services team serves as the ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Fresenius Medical Center (Wyomissing, PA)
- …compliance, and the environmental cleanliness of the facilities in the Centralized Technical Program. DUTIES / ACTIVITIES: CUSTOMER SERVICE: + Responsible for ... processes to impact them. + Collaborate with the Regional Technical Operations Manager on selection of water...accessible to all facility personnel. + Coordinate and provide Technical Services support needed during natural disasters… more
- EDB (Harrisburg, PA)
- …internal team members, such as: Professional Services, Field CTO, CSM, Technical Support , Account Team, and the customer + Maintain current functional and ... impact will be ** EDB is hiring a Senior Technical Account Manager (Sr. TAM) for North...Manage customer escalations and coordinate with the technical support team for faster resolution. +… more
- Red Hat (Harrisburg, PA)
- …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... in Platform-as-a-Service and container technologies to join us remotely as a Partner Technical Account Manager (PTAM) in North America. We are an energetic… more