• Senior Support Escalation Manager

    IBM (Austin, TX)
    …**Your role and responsibilities** HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support Engineering ... you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely...ensuring seamless handovers of critical issues to other Cloud Support Centers or regions. **Required technical and… more
    IBM (09/16/25)
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  • Strategic Customer Success Manager…

    Confluent (Austin, TX)
    …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
    Confluent (10/02/25)
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  • Customer Success Manager

    Cleo (Austin, TX)
    ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions ... are accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer … more
    Cleo (08/27/25)
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  • Product Support Manager - Global…

    Deloitte (Dallas, TX)
    Product Support Manager - Global Employer Services Technology Center Are you a passionate Product Manager with a proven track record of delivering ... exceptional product support ? Do you thrive in a fast-paced environment where innovation and customer satisfaction are paramount? If so, we have an exciting… more
    Deloitte (07/12/25)
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  • Associate Customer Engagement…

    RELX INC (Houston, TX)
    …with Sales, Product Management, Software Engineering, Professional Services and Support . Responsibilities: + Delivering an outstanding customer experience ... and internal stakeholders. Requirements: + Have experience in a similar role ( customer engagement / success/ saas platforms), managing technical projects +… more
    RELX INC (10/02/25)
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  • Customer Logistics Manager…

    Ryder System (Houston, TX)
    …Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Manager Customer Logistics** will oversee the day-to-day operations within an ... ability where problems are unusual and difficult + Demonstrated technical and professional skills in job-related area + Off...and professional skills in job-related area + Off shift support in the event of critical customer … more
    Ryder System (09/23/25)
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  • Manager , HED Customer Success, West…

    Cengage Group (Houston, TX)
    …feedback from customers to drive product enhancements, marketing initiatives, and customer support improvements. + **Performance measurement and reporting:** ... and development** **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear,… more
    Cengage Group (09/26/25)
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  • Startup Program Manager , AWS Startup…

    Amazon (Austin, TX)
    …retention. You will collaborate cross-functionally with Sales teams, Sales Programs owners, technical product teams, business analytics and support teams etc. ... the US, #1 most innovative, and # 1 in customer service. Amazon's technology business (AWS) has a history...is seeking a talented, driven, and detail-oriented Startup Program Manager to join an organization that is responsible for… more
    Amazon (09/11/25)
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  • Senior Technical Support Engineer,…

    Fujifilm (Austin, TX)
    **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
    Fujifilm (09/30/25)
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  • Expert Consultant - Solution Customer…

    Acxiom (Austin, TX)
    The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... from a client's Adobe Workfront investment. You will combine deep technical expertise in project management solutions with exceptional relationship management skills… more
    Acxiom (09/25/25)
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