- IBM (Austin, TX)
- …**Required technical and professional expertise** * Hands on experience in Support Engineering (or comparable customer -facing technical role), preferably ... steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity...guidance of more senior team members. * Effectively triage customer support tickets and understand the difficulty… more
- IBM (Austin, TX)
- …2 or more years of Support Engineering experience (or comparable customer -facing technical role), preferably for mission-critical software * Possess the ... and resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity urgent cases *… more
- IBM (Austin, TX)
- …**Required technical and professional expertise** * Hands on experience in Support Engineering (or comparable customer -facing technical role), preferably ... steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity...guidance of more senior team members. * Effectively triage customer support tickets and understand the difficulty… more
- IBM (Austin, TX)
- …**Required technical and professional expertise** * Hands on experience in Support Engineering (or comparable customer -facing technical role), preferably ... steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity...guidance of more senior team members. * Effectively triage customer support tickets and understand the difficulty… more
- NCR Atleos (Frisco, TX)
- …and provide feedback for further research + Act as a liaison between Technical Support , Account Managers and other Cardtronics personnel to help resolve ... in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces(R) list. ** Support Center Representative** **Location: Frisco, TX** 2nd Shift (1:00pm to 10:00pm)… more
- HCA Healthcare (Houston, TX)
- …local travel required. + **Degree of Supervision:** . Minimal supervision of day-to-day customer service and technical support . . Moderate supervision of ... education on a case-by-case basis. **Experience:** + Demonstrated commitment to exceptional customer support , consistently going above and beyond to enhance the… more
- Deluxe (Fort Worth, TX)
- …us on LinkedIn (http://www.linkedin.com/company/deluxe/posts/?feedView=all) RESPONSIBILITIES: The Implementation Manager coordinates customer onboarding and ... Do you take pride in delivering a "white glove" customer experience? ABOUT US: Deluxe Merchant Services+ is an...needs analysis, status tracking and management reporting. + Provide support to our sales partners such as Request for… more
- Safran (Grand Prairie, TX)
- …and military markets. **Reference number** 2025-159024 **Job details** **Domain** Performance and Support **Job field / Job profile** Customer services and ... Product Support Engineer- Aftermarket **Job details** **General information** **Entity**...Aftermarket **Employment type** Permanent **Professional category** Professional, Engineer & Manager **Part time / Full time** Full-time **Job description**… more
- Autodesk (Plano, TX)
- …for users of InfoWorks ICM, XPSWMM, and InfoDrainage. Reporting to a Technical Support Manager , you will resolve customer issues reported to us by ... host Q&A sessions on our online communities, and publish technical articles in the Autodesk Knowledge Network (AKN). This...team to find solutions + Manage personal backlog of support requests + Manage customer and partner… more
- TEKsystems (Allen, TX)
- … support remote users in other locations. * Collaborate with the Regional End User Support Manager and the Regional IT Manager in the management of the ... Regional IT Manager and Regional End User Support Manager according to the impact, severity...Support Additional Skills & Qualifications Experience requirements * Customer focused and business oriented. * You can work… more